Loss Prevention Store Security Agent

TJX Canada – Winners, Marshalls, HomeSense; Prince George; On-site; CAD 36,000 - 52,000; Full time

Job summary

A leading retail company seeks a Loss Prevention Store Security Agent to ensure a safe and welcoming environment. Responsibilities include theft detection, assisting investigators, and conducting surveillance. Candidates should have a high school diploma and experience in retail loss prevention or related fields. The role offers opportunities to develop leadership skills in a supportive retail environment. Salary range is $36,675.00-$51,345.00/year.

Qualifications

• Minimum High School diploma or equivalent experience.
• Retail Loss Prevention or related experience is encouraged.
• Provincial security license may be required for employment.

Responsibilities

• Support the store by greeting customers and providing service.
• Detect and prevent theft and fraud.
• Conduct store surveillance and collaborate with investigators.
• Report signals and assist in investigations.

Skills

Customer Service

Theft Prevention

Surveillance

Education

High School diploma or equivalent

Job description

Overview

TJX Canada
At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description We’re seeking a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in our stores. In this impactful role, you’ll be instrumental in theft prevention, assist store investigators, and operate advanced CCTV technology to protect our Associates, customers and assets. Additionally, you’ll have the chance to develop your leadership skills, engage with customers, and collaborate with a supportive team in a vibrant retail setting.

What You’ll Do

• Actively support the store in uniform by greeting customers, responding to pedestal alarms, and providing exceptional customer service to ensure a welcoming environment.
• Detect and prevent theft and fraud against TJX stores, assist Store Investigators during suspect apprehensions, and facilitate civil and criminal prosecution as needed.
• Conduct thorough store surveillance using CCTV and floor walking; collaborate with Organized Retail Crime (ORC) Investigators to investigate, identify, and report on external losses from repeat offenders and organized groups.
• Report alert signals and support Regional Internal Investigators on internal dishonesty investigations; assist Supply-chain Investigators with potential losses related to the supply chain, and work with Loss Prevention Remote Investigators and District Managers to identify, report, and file external incidents with law enforcement and address possible shrink opportunities.

About You

• Minimum High School diploma or equivalent experience
• Retail Loss Prevention, Military, Security, Law enforcement students or other related experiences or studies are encouraged to apply.
• A provincial security license is required to be employed in this position (where applicable).
• Valid driver’s license preferred (may vary by market), with access to a vehicle and good driving record.

Posting Details

• Posting End Date: October 15, 2025

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address
60 Standish Court

Location: CAN Home Office Mississauga ON

Salary Range: $36,675.00-$51,345.00 /year. This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on relevant skills, qualifications, and experience.