Leasing Consultant - 6 Month Contract

Minto; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading property management company in Ontario is seeking a Leasing Consultant to guide prospective residents through the rental process. The ideal candidate will provide exceptional customer service while responding to inquiries, managing leads in a CRM, and conducting thorough tours of available properties. Strong communication skills and a proactive sales approach are essential for securing rentals and exceeding monthly goals. This role offers competitive compensation and a supportive work environment.

Benefits

Competitive compensation

Performance-based bonus

Professional development opportunities

Supportive work culture

Qualifications

• Experience in customer service within the leasing or real estate sector.
• Strong communication skills to engage with prospective residents.
• Ability to conduct effective interviews to understand client needs.

Responsibilities

• Respond to rental inquiries via multiple communication channels.
• Enter leads in CRM ensuring accurate reporting.
• Conduct comparison shops with competitors.

Skills

Customer service

Communication

Sales techniques

Tools

CRM systems

Job description

***Availability to work evenings and weekends required***

Build what's next at Minto

Working at Minto means being part of something bigger—where your career is built on purpose, progress, and possibility. Here, employees aren’t just valued—they’re celebrated through peer‑to‑peer recognition, team events, and a culture that feels like family while honouring every individual’s voice.

From day one, we've got you covered

From your very first day at Minto, you'll have access to a rewarding and supportive package designed to help you thrive:

• Competitive compensation with performance‑based annual bonus
• Peer‑to‑peer recognition platform that celebrates your contributions
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose‑driven organization

Your place in our story

The Leasing Consultant serves to guide prospective residents through the rental process while providing best‑in‑class customer service.

Here’s how you’ll contribute

• Responds to rental inquiries from prospective residents by telephone, email, text, and walk‑ins;
• Enters all leads in CRM system, ensuring that traffic data and reporting are complete and accurate;
• Regularly conducts comparison shops with local competitors;
• Meets or exceeds monthly rental goal;
• Conducts in-depth interviews with prospective residents to determine their requirements and promote available Minto product that meets their needs;
• Tours rental prospects through the property, potential suites, and amenity areas;
• Conveys a sense of urgency and invites prospective residents to complete an online application to lease; probes barriers and overcomes objections;
• Assists prospective residents with completion of online applications and follows up with prospective residents who leave undecided;
• Verifies suitability of applicant by performing credit and income checks;
• Collects payment for rent deposit (varies by province);
• Contributes to optimizing occupancy;