Learning Program Specialist (Bilingual)

Scotiabank; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Learning Program Specialist for a 12-month full-time contract. The role involves leading Learning projects, collaborating with teams, and managing project deliverables. Candidates should have a post-secondary degree, strong project management skills, and fluency in Spanish. A competitive rewards package and a collaborative work environment are offered.

Benefits

Performance bonus

Employee Share Ownership Program

Pension Plan Matching

Health Benefits from day one

Career development opportunities

Qualifications

• Minimum of 1 year of experience (preferably in learning and development).
• Deep understanding and knowledge of bank policies and procedures.
• Certification in adult education is an asset.

Responsibilities

• Lead delivery and implementation of Learning projects.
• Ensure project objectives and deliverables are clearly identified.
• Maintain strong relationships with external vendors.

Skills

Strong project management skills

Spanish fluency

Strong communication skills

Attention to detail

Ability to manage multiple priorities

Education

Post-secondary degree in Human Resources, Business or related field

Tools

Project management information systems

Job description

Job Overview

Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture.

This is a 12 month full‑time contract opportunity.

The Learning Program Specialist is responsible for leading the delivery and implementation of Learning projects in partnership with the Learning Center of Expertise (COE) and collaborating with business lines, internal functional teams and/or external vendors. The role ensures projects are executed and delivered according to scope, timeline and objectives, in accordance with bank policies and procedures.

The Program Specialist may also support Learning Program Managers in delivery and implementation of more complex learning programs.

Responsibilities

• Ensure project objectives, scope and deliverables are clearly identified at project initiation.
• Develop project plans leveraging templates and procedures to ensure delivery according to project management practices.
• Conduct project kick‑off, status meetings and other ad‑hoc project meetings.
• Develop and maintain project RAID logs to ensure risks, issues, decisions and actions are identified and followed up to avoid impact on successful delivery of projects.
• Create and distribute regular project status reports to stakeholders.
• Champion a customer‑focused culture to deepen relationships with all partners, stakeholders and project team members.
• Consistently develop knowledge and understanding of the bank’s learning platforms and technologies to effectively manage project deliverables and timelines.
• Be accountable for the implementation of learning programs with low to medium complexities: facilitate learning program design, communications, evaluation plan, and hold intake sessions to determine execution plans.
• Maintain strong relationships with external vendors and facilitate meetings and discussions to ensure alignment across internal and external teams.
• Act as a central point of contact for all project‑related communication and work closely with the Learning COE to address and remove obstacles.
• Provide leadership and guidance to learning program implementation teams, ensuring alignment with established guidelines and standards.

Qualifications

• Post‑secondary degree in Human Resources, Business or related field.
• Strong project management skills with a minimum of 1 year of experience (preferably in learning and development).
• Experience working with project management information systems.
• Deep understanding and knowledge of bank policies and procedures.
• Strong knowledge of organizational structure and internal dynamics.
• Strong understanding of global learning programs, policies, processes and operations.
• Ability to work independently and collaboratively within a fast‑paced environment.
• Strong communication skills, both verbal and written.
• Attentive to detail and deadlines; ability to manage multiple priorities.
• PMP or other Project Management designation is an asset.
• Certification in adult education is an asset.
• Spanish fluency is required for this role.

Benefits

Inclusive & collaborative working environment that encourages creativity, curiosity and celebrates success.

Competitive rewards package: performance bonus, Employee Share Ownership Program, Pension Plan Matching, Health Benefits from day one!

Your career matters! Access to career development and progression opportunities.

Location

Canada — Ontario — Toronto

EEO & Accessibility Statement

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future,” we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL interpreter, or assistive technology) during the recruitment and selection process, please let our Recruitment team know.

Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.