Learning Experience Designer

Fullscript; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading health technology company in Montreal is seeking a Learning Experience Designer to create comprehensive educational experiences within their innovative platform. The role involves designing seamless pathways for healthcare providers, developing user-centric interfaces, and collaborating with cross-functional teams to enhance product strategy. Ideal candidates will have experience in digital learning environments, a self-starter mentality, and a strong background in cross-platform design to improve clinical education delivery. The company offers a competitive compensation package and flexible working conditions.

Benefits

Market competitive compensation package including equity

RRSP matching

Flexible PTO policy

Employee discount on Fullscript products

Flexible benefits package

Qualifications

• Relevant experience in digital learning environments, preferably in healthcare.
• Self-starter with critical thinking and data-informed decisions.
• Ability to design cross-platform experiences.

Responsibilities

• Design cross-platform provider pathways connecting clinical tools with educational content.
• Build interfaces helping providers absorb and apply knowledge easily.
• Contribute to the Academy design system for consistency and scalability.

Skills

Experience in digital learning environments

Critical thinking

Cross-platform experience design

Research and design judgment

Knowledge of content performance metrics

Prototyping skills with tools like Figma

Tools

Figma

Mixpanel

Fullstory

Job description

About Fullscript

We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.

That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.

We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.

This is your invitation

Bring your ideas, your grit, and your care for people.

Join us and shape the future of care.

Fullscript Academy

Fullscript Academy is an education platform designed to empower healthcare providers with the clinical knowledge and tools they need to deliver whole-person care – an evidence-informed approach that addresses physical, emotional, social, and environmental influences on health. We deliver education through a variety of formats, including courses, webinars, articles, clinical guides, and in-app resources to support real-time clinical decision-making.

The Role

We’re looking for a Learning Experience Designer to create holistic, learning-centered clinical education experiences that blend learning design, UX, and digital product design. This role applies learning science to shape how education appears across the Fullscript ecosystem, reducing provider cognitive load and supporting clinical learning. You will design end-to-end experiences that bridge Fullscript Academy and the prescribing platform – establishing the journeys, interaction patterns, and visual systems that make learning intuitive, connected, and actionable in practice.

What You’ll Do

• Design cross-platform provider pathways that connect clinical tools with educational content, enabling users to seamlessly move between learning and applying knowledge while carrying relevant context
• Build learning-centered interfaces that help providers absorb, navigate, and apply knowledge with ease, using interaction and visual design craft to simplify complexity, highlight what matters, and create an environment that feels credible, modern, and supportive
• Contribute to the development of a cohesive Academy design system that ensures consistency, scalability, and pedagogical integrity across all learning formats
• Partner with the product, product marketing, engineering, and content team to shape product strategy by translating educational needs, user insights, and business goals into clear design direction, including rethinking existing learning formats and creating new ones
• Influence the GTM approach by understanding target provider segments, assessing their awareness and likelihood to act, and identifying what they need at each stage of their journey, from initial targeting to engagement with Academy and beyond

What You Bring

• Relevant experience in digital learning environments (LMS, eLearning), with a strong preference for experience in healthcare
• A self-starter mentality to tackle complex, open-ended problems with critical thinking and data- and best-practice-informed decisions, with a proven ability to bring others along in your reasoning, aligning stakeholders
• Experience leading the design of cross-platform experiences that create the connective tissue between products and allow users to move seamlessly across them
• Strong judgment in selecting the right research and design approaches while balancing speed, quality, and GTM strategy
• Demonstrated literacy in content performance metrics, behavioral data, activation and retention metrics, and pathway progression insights
• Experience with prototyping and tools similar to Figma, Mixpanel, Fullstory
• Interest or experience in designing AI‑assisted learning or just‑in‑time educational workflows is an asset

What We Offer

• Market competitive compensation package including equity
• RRSP matching (within CAD) // 401K matching (within US)
• Flexible PTO policy
• Flexible benefits package and additional perks
• Employee discount on Fullscript catalog of products for family & friends
• Ability to Work Wherever You Work Well*

Why Fullscript

Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.

What To Know Before You Apply

We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. We’re not able to respond to individual messages about open roles on email or social channels.

Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at [e-mail].

All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.

We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.

Learn More

www.fullscript.com

@fullscriptHQ on instagram

Let’s make healthcare whole.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.