Lean Data Analyst for Customer Care & Dashboards

New Flyer; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading transit bus manufacturer in Winnipeg is seeking a key member for their Customer Care Division. The role requires expertise in process improvement and advanced data analysis. Candidates should have a background in Business, strong skills in Microsoft products, and familiarity with lean methodologies. The company offers competitive wages, health benefits, and a continuous learning environment.

Benefits

Competitive Wages

Extended Health Benefits

Paid Holidays

Pension Plan

Continuous learning environment

Qualifications

• Ability to apply lean methodologies to optimize processes.
• Experience with Oracle EBS and Service Cloud desired.
• Strong organizational and detail-oriented skills.

Responsibilities

• Monitor and implement process improvements for the division.
• Analyze and present data for business operations.
• Provide training to team members and customers.

Skills

Intermediate/Advanced proficiency with Microsoft products

Strong analytical and problem-solving skills

Lean methodologies knowledge

Strong/effective communication skills

Education

Post-secondary education in Business or equivalent

Tools

SQL

DAX

Excel

SharePoint Online

Job description

A leading transit bus manufacturer in Winnipeg is seeking a key member for their Customer Care Division. The role requires expertise in process improvement and advanced data analysis. Candidates should have a background in Business, strong skills in Microsoft products, and familiarity with lean methodologies. The company offers competitive wages, health benefits, and a continuous learning environment.