Lead Hand Mitigation Technician

ServiceMaster Clean of Fraser Valley; Kitchener; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading restoration service provider is seeking a Lead Hand Mitigation Technician in Kitchener, Ontario. Key responsibilities include coordinating drying projects, taking moisture readings, and documenting site statuses. Candidates should have a high school diploma and valid driver's license, with 3 years of experience in mitigation or restoration preferred. Benefits include paid time off and opportunities for advancement within a supportive company culture.

Benefits

Opportunity for Overtime

Paid Time Off

Opportunity for Advancement

Great Company Culture

Qualifications

• Valid driver's license is required.
• 3 years experience as a Mitigation or Restoration Technician is preferred.
• Knowledge of inventory control and ordering supplies is essential.

Responsibilities

• Direct and coordinate all drying projects.
• Document site status with before and after photos.
• Ensure production schedules are met on time and within budget.

Skills

Customer Focus

Communication

Team Work

Time Management

Planning and Organizing

Result Focus

Accountability and Dependability

Ethics and Integrity

Education

High school diploma, GED or equivalent

Tools

RMS

Xactanalysis

Encircle

Job description

Lead Hand Mitigation Technician

Reports to: General Manager

Summary: The Lead Hand - Mitigation Technician shall be responsible for completing the activities assigned by the Project Managers. The Mitigation Technician will work alongside Cleaning Technicians, Content Processing Technicians and Restoration Technicians. The Mitigation Technician shall ensure that their production schedules are completed on time, and within budgeted timeframes.

Core Competencies

• Customer Focus
• Communication
• Team Work
• Time Management
• Planning and Organizing
• Result Focus
• Accountability and Dependability
• Ethics and Integrity

Job Duties

• Direct and coordinate the activities of all drying projects as needed.
• Determine Category and Class of all water losses.
• Measure moisture readings including but not limited to Relative Humidity, Moisture Content and GPP (grains per pound).
• Verify when the job is dry and remove equipment as required.
• Prepare and upload drying reports in RMS and Xactanalysis as needed.
• Work with other supervisors to coordinate operations and activities within and between departments.
• Ability to identify ACM (Asbestos Containing Materials) and to prepare testing request documentation.
• Document site status by taking before and after photos in Encircle daily on every site.
• Ability to work individually as well as part of a team.

Requirements

• High school diploma, GED or equivalent.
• Valid Drivers License.
• IICRC (Water Restoration) WRT and (Applied Structural Drying) ASD are beneficial.
• 3 years experience as a Mitigation or Restoration Technician is recommended.
• Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items.
• Strong knowledge of RMS, Xactanalysis, Encircle.
• Superior telephone manners and strong interpersonal skills.
• Strong written and verbal skills to communicate with all levels of the Management team.
• First Aid skills and/or certificates are considered assets.

Work Conditions

• Able to lift at least 50 lbs.
• Exposure to hazards associated with the industry/trade.
• Extended periods of standing, and other physically demanding conditions.
• Operation and use of necessary tools, machinery, or equipment.
• Use of required personal protective equipment.
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.
• Mandatory on call obligations.

Compensation: $18.00 - $23.00 per hour

About Paul Davis

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values

• Deliver What You Promise
• Respect The Individual
• Have Pride In What You Do

Our Mission

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Benefits

• Opportunity for Overtime
• Paid Time Off
• Opportunity for Advancement
• Great Company Culture