Lead Field Service Respresentative

Schneider Electric; Montreal (administrative region); On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading electrical solutions company in Montreal, Quebec, is seeking a Field Service Representative to offer hands-on support for power distribution equipment. The ideal candidate will have over 10 years of field service experience, a technical background, and be bilingual in French and English. Responsibilities include troubleshooting, installing equipment, and providing customer service. This role offers growth opportunities and comprehensive training, contributing to the company's ongoing commitment to professionalism and service excellence.

Benefits

Comprehensive Training

Professional Equipment

Growth Opportunities

Qualifications

• Minimum 10 years in field service or relevant industry.
• Ability to read blueprints and technical documentation.
• Comfortable with physical tasks and outdoor environments.

Responsibilities

• Installs and modifies electrical apparatus on customer sites.
• Troubleshoots machinery to identify malfunctions.
• Maintains and repairs Schneider products on site.

Skills

Problem Solving

Customer Focus

Communication Skills

Bilingual in French/English

Education

Engineering technologist or equivalent

Tools

Diagnostic tools

Job description

Great people make Schneider Electric a great company.

At Schneider Electric, our Field Service Representatives (FSRs) play a critical role in powering progress.

They are problem solvers, innovators, and trusted partners—working hands‑on with customers, team members, and third‑party partners to deliver exceptional service.

From assembly and start‑up to diagnostics, repair, and preventive maintenance, our FSRs ensure reliability and performance for both Schneider Electric and third‑party equipment in dynamic environments.

They are customer‑focused. They are passionate about their craft. They are the future of Schneider Electric. Is this you?

What We Offer

• Comprehensive Training: Direct product training plus access to digital and physical tools to help you succeed.
• Professional Equipment: Service vehicle, tools, uniforms, mobile devices, and laptop provided for daily use.
• Work‑environment: 40‑hour guarantee (+ overtime), with most work at customer sites.
• Growth Opportunities: Continuous learning and development in the field and classroom.

This is a site‑based position with occasional non‑standard hours, supporting power distribution and critical power infrastructure across Canada.

Typical Day

• Installs and modifies electrical apparatus on customer sites.
• Troubleshoots machinery/equipment to identify and correct malfunctions; performs preventive and corrective maintenance.
• Maintains, repairs, retrofits, and provides technical support for all Schneider products, both in the shop and on site.
• Performs testing, checking, correcting, adjusting and part component replacement services on customer products.
• circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagram.
• Consults with engineering and product support teams to resolve complex issues.
• Provides start‑up services and ensures compliance with specifications.
• Builds strong customer relationships and delivers exceptional service reports.
• Completes field service reports, expense reports, preventive maintenance, and startup data sheets.

On Some Days You May Even

• Travel regionally or nationwide (including overnight trips) for customer support.
• Assist senior technicians and collaborate with Project Managers on large‑scale start‑ups.

What We’re Looking For

• Experience: Minimum 10 years in field service or equivalent industry experience.
• Education: Engineering technologist, technician, journeyman electrician, or equivalent (Associate’s degree, trade/vocational certification, military training).
• Technical Skills:
  • Understanding of AC/DC power principles and electrical components.
  • Ability to read blueprints, schematics, and interpret technical documentation.
  • Skilled in using diagnostic tools and test equipment.
• Customer Focus: Excellent communication skills and ability to build trust.
• Safety First: Adherence to safety practices (Lockout/Tagout, NFPA‑70E, OSHA preferred).
• Other Requirements:
  • Bilingual French/English (mandatory).
  • Comfortable with physical tasks (lifting up to 40 lbs, working in confined spaces, and outdoor environments).
  • Computer literacy (Windows software).
  • Valid driver’s license and safe driving record.

Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.