Laboratory Supervisor

IDEXX Livestock Diagnostics; Markham; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading veterinary diagnostics firm in Markham is seeking a Laboratory Supervisor. In this full-time role, you will oversee a team of Medical Laboratory Technicians, ensuring they meet business goals while maintaining high standards of animal health diagnostics. The position offers competitive day-one benefits, performance incentives, and opportunities for professional growth.

Benefits

Health / Dental / Vision Benefits Day-One

5% matching 401k

Opportunity for annual cash bonus

Qualifications

• You’ve directly supervised 5+ employees in a fast-paced and/or high-volume work environment.
• You have knowledge of human clinical or veterinary testing and procedures.
• You are passionate about people leadership.
• Able to meet the physical requirements of working in a lab.

Responsibilities

• Supervise a team of Medical Laboratory Technicians.
• Organize staff schedules and coordinate workflow.
• Problem-solve daily for workflow and turnaround time challenges.
• Drive business goals and enhance team performance.

Skills

People leadership

Knowledge of veterinary testing

Problem-solving skills

Ability to work in a fast-paced environment

Attention to detail

Job description

Overview

As a Laboratory Supervisor at IDEXX, you will be a people leader at one of the largest veterinary diagnostic companies in the world. You will supervise a team of Medical Laboratory Technicians who help analyze samples to aid veterinarians in diagnosing and treating pets. This is a full-time role with competitive day-one benefits and performance incentives.

IDEXX reference laboratories are a global network united by a shared commitment to enhancing pet care through people, innovation, personalized support, guidance, and expertise, delivering an extensive diagnostic test menu and advanced tools.

In This Role

• You will leverage your passion for coaching and developing employees, helping them reach business goals and their full potential.
• You will organize staff schedules, coordinate workflow, and oversee costs and metrics.
• You will problem-solve daily, from trouble-shooting diagnostic analyzers to resolving workflow and turnaround time challenges.
• You will be a business leader and a people leader for the lab and the line of business.
• You will bring your passion and enthusiasm for teamwork, success, innovation and excellence to your role, every day.

What You Will Need to Succeed

• You’ve directly supervised 5+ employees in a fast-paced and/or high-volume work environment.
• You have knowledge of human clinical or veterinary testing and procedures.
• You love a fast-paced, high-volume, innovative work environment.
• You are passionate about people leadership.
• You are excited about using your skills to promote the health and well-being of animals.
• Able to meet the physical requirements of working in a lab—standing and sitting for extended periods, phone & computer use, extended reach, lifting up to 50 lb, and vision requirements (close, color, depth perception, and ability to adjust focus).
• This is a laboratory role with potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals.

What You Can Expect From Us

• Salary rate targeting: $70,000 CAD
• Opportunity for annual cash bonus
• Opportunity for performance-based annual merit increase
• Health / Dental / Vision Benefits Day-One
• 5% matching 401k
• Additional benefits including financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and more

Schedule

• The schedule for this position is to be determined and could be day or night shift.
• Shifts and hours may vary slightly depending on business needs.
• Reliable and dependable attendance is an essential function of the position.

Why IDEXX?

We are proud of the work we do because it matters. IDEXX is an innovation leader in our industries, and we follow our Purpose and Guiding Principles to help pet owners keep companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We serve customers in over 175 countries with a global workforce of over 10,000 talented people. We offer competitive compensation, incentives, and benefits while providing purposeful work that drives improvement.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO and Location

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, or any other protected category.

This Laboratory Supervisor position will be based out of our Markham, ON location.