Key Account Manager - Vancouver

EffiTALENTS; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

A technology company in Vancouver is seeking a Key Account Manager to manage customer acquisition and onboarding on a B2B sourcing platform. The ideal candidate will have a degree in Business or related fields and 3+ years of account management experience, with strong skills in data analytics and e-commerce marketing. Proficiency in both English and Chinese is essential. Join a fast-growing team and make an impact in global sourcing.

Qualifications

• 3+ year experience in account management.
• Hands-on experience in customer data analytics.
• Experience in writing and editing for English and Chinese audiences.

Responsibilities

• Develop new business opportunities and market B2B platform services.
• Analyze customer needs and provide e-commerce marketing programs.
• Maintain good customer relationships with excellent account servicing.

Skills

Account management

Business development

Customer relationship management

E-commerce marketing

Customer data analytics

Project management

Strategic thinking

Communication in English

Communication in Chinese

Education

University Degree in Business, Marketing or Communications

Tools

MS Office

Job description

About the job Key Account Manager - Vancouver

About the company:

TradeBeyond opens the door to intelligent collaboration, data sharing, and working at the speed of digital throughout the entire product lifecycle. Retailers, brands, and trading partners experience shorter lead times, greater compliance, brand protection, and the ability to foresee whats aheadallowing enough time to pivot accordingly, avoiding risk and costly delays.

Speed - Reduce cycle times, react quickly to consumer trends and run a leaner, faster supply chain across time zones and markets.

Scale - Grow your range of private label products and assortments across verticals, while increasing both top line and bottom-line revenue

Sustainability - Get ahead of your ESG and sustainability goals and requirements, with full visibility into your extended supply chain.

TradeBeyond is growing rapidly. We are a team of 200+ professionals located over USA, Europe, Hong Kong, Taiwan and China (PRC). If you're excited about joining a fast growing company and would like to see your work impacting the global sourcing landscape. Please apply.

Our website:TradeBeyond.com

About the role

TradeBeyond Limited is looking for a talented tech-savvy account manager to take full responsibility for customer acquisition and on-board journey. You will identify and nurture key customers on an all-rounded B2B sourcing platform, in both the Chinese mainland and overseas markets.

Our ideal candidate is a passionate account management professional, preferably with a strong B2B platform operation or account management background. You should be able communicate and present well to attract and upsell customers. For this position, it is also essential to be up-to-date with new technologies and marketing trends.

Responsibilities

• Develop new business opportunities, market and provide online B2B cross-border trading platform services and project planning to product suppliers;
• Analyze customer needs, summarize market & industry characteristics, and use industry knowledge to provide customers with professional e-commerce marketing programs;
• Maintain good customer relationship with excellent account servicing capabilities;
• Set short-term goals for selected customers to on-board and become active users, undertake marketing initiatives to achieve business targets;
• Collaborate with in-house marketing team to nurture key accounts for success stories to further promote the platform;
• Consolidate feedback from key users to the team for further enhancement of the sourcing platform

Requirements

• University Degree in Business, Marketing or Communications
• 3+ year experience in account management
• Proficiency in MS Office
• Ability to think strategically and creatively for IT industry
• Hands on experience in customer data analytics
• Project and time management skills and attention to details
• Experienced in writing and editing in English and Chinese (both Cantonese and Mandarin) audience
• Polished interpersonal skills and a creative, dynamic and innovative drive
• Outgoing personality, good listener and team player