Junior UX Designer

Bestpass - Fleetworthy; Remote; CAD 55,000 - 70,000; Full time

Job summary

A leading fleet management firm in Canada is seeking a Junior UX Designer to join their product team. This role involves transforming complex tasks into intuitive designs through user flows and prototypes. The ideal candidate will have at least 2 years of UX design experience, strong usability knowledge, and collaboration skills within a multi-disciplinary team. The company values innovation and is committed to creating a positive impact within the transportation industry.

Benefits

Collaborative team environment

Opportunities for professional growth

Focus on internal innovation

Qualifications

• 2+ years of experience as a user experience designer or similar role.
• Must possess strong knowledge of usability principles and testing.
• Experience in a collaborative team directly with developers.

Responsibilities

• Proficient in wireframing, prototyping, and basic user research methods.
• Design new experiences and improve existing ones.
• Collaborate with engineers and product managers throughout the production cycle.

Skills

Usability principles

User research

Communication skills

Agile methodologies

Education

Portfolio demonstrating user-centered design solutions

Job description

In September of 2024, Bestpass, Fleetworthy, ExpressTruckTax and Drivewyze rebranded as Fleetworthy. This rebrand reflects our ongoing mission to simplify fleet safety, compliance, and toll management under one unified brand.

Fleetworthy is revolutionizing road safety and fleet management with a command center for safety, compliance, and efficiency. Our connected suite provides real-time insights and control, enabling customers to maximize efficiency, reduce risk, and save money.

With technology that unifies safety, compliance, toll management, weigh station bypass, and more, Fleetworthy empowers organizations to perform at their best. We simplify operations to ensure every vehicle and driver is not just compliant, but beyond compliant. Supporting millions of drivers and vehicles, Fleetworthy is leading a new era in road safety and fleet technology.

At Fleetworthy, you’re in the driver’s seat!

Fleetworthy is looking for a Junior UX designer to join our product team. In this role, you will envision how people experience our products and bring that vision to life. You will take on complex tasks and transform them into intuitive, accessible, and easy-to-use designs. Achieving this goal requires collaboration throughout the design process, from creating user flows and wireframes to building user interface mockups and prototypes. At each stage, you will anticipate what our users need, advocate for them, and ensure that the final product delights them. If this sounds like fun, well, it is! We are building a great team as well as a fantastic product at Fleetworthy so come join us!

We’re a small, highly collaborative team that iterates quickly while maintaining a relaxed environment. Each member of our team is currently responsible for a specific product area and is charged with knowledge and empathy for that cohort of users. We come from diverse backgrounds; from banking products to dating apps and everything in between, so there’s no shortage of unique POVs.

Job Responsibilities

• Proficient in wireframing, prototyping, and basic user research methods.
• Execute design tasks, contribute to user testing, iterate on feedback.
• Work under the guidance of senior designers and interact with stakeholders.
• Design new experiences and make improvements to existing experiences.
• Plan and define strategy for the direction of future iterations.
• Quickly iterate on multiple design solutions and work through details.
• Develop high-level, detailed mock-ups, and prototypes to effectively communicate interaction and design ideas.
• Ensure designs are user-friendly, aesthetically engaging, and produce measurable results.
• Collaborate with engineers and product managers throughout all stages of the production cycle.
• Develop and maintain detailed user‑interface specifications.

Qualifications / Skills

• Strong knowledge of usability principles, techniques, and testing.
• Experience with developing and leading user research practices are a plus.
• Excellent communication, presentation, and storytelling skills.
• Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs.
• Experience in an Agile/scrum environment.
• Experience contributing to, or working within, a design system. Work with design tokens is a plus.

Education, Experience, and Licensing Requirements

• 2+ years of experience as a user experience designer, or similar role.
• A portfolio or samples of work demonstrating experience creating great user-centered design solutions

What Drives Us to Work Every Day

• We pride ourselves on making a difference, for our employees, clients, and their businesses.
• We accept team members for who they are and what they bring to the table.
• We are proud to build all our relationships based on transparency and trust.
• We are a team of energetic and curious individuals passionate about the work we do every day!

Our Core Values – We are 1TEAM

• People 1st – People 1st! We win as a team by collaborating, having each other’s backs, and bringing out the best in each other. We always treat others as they would like to be treated.
• Trust – We inspire trust by delivering on our promises, owning outcomes, being transparent in our communications, and acting with integrity.
• Every Trip Matters – Because every trip that our customers take is important to them, it's important to us. Whether it is a load being hauled across the country or a service vehicle traveling on a toll road, our customers count on us to deliver the right expertise, software, and data to make every trip safe, efficient, and productive.
• Always Innovating – We solve for the customer and focus on outcomes. We are nimble in our approach. When we fail, we fail fast and learn from it. We are here to disrupt, not to fit in.
• Mindset – We are committed to a growth mindset. Our efforts and attitudes are what determine our abilities. We embrace good criticism. We seek new challenges. We never stop learning.

About Bestpass

Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all sizes. Bestpass saves fleets time and money by consolidating payments and providing insight into cost per vehicle. Bestpass, founded in 2001, covers 100% of major toll roads across the U.S., supports more than 30,000 customers, and processes over $1.5 billion in toll transactions annually. Bestpass offers a range of toll coverage options for owner-operators, regional fleets, and national fleets, as well as customized solutions for specific needs.

About Fleetworthy Solutions

Fleetworthy Solutions, Inc. provides DOT safety and regulatory compliance services to commercial fleets that take them Beyond Compliant. Fleetworthy combines exceptional client service, advanced technologies, and more than 40 years of transportation industry expertise to make sure that drivers and assets are truly fleetworthy. The company helps private fleets, for-hire carriers and third-party logistics companies of all sizes surpass compliance of federal, state, and local regulations and streamline processes to reduce costs and mitigate risks.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief and all other protected characteristics in accordance with applicable laws and regulations.