Junior Quality Engineer

J.D. Irving, Limited; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled engineer to ensure the quality and consistency of its manufacturing processes. This role involves monitoring lab equipment, auditing testing procedures, and analyzing consumer complaints to drive improvements. Ideal candidates will have a background in chemical engineering and experience in the tissue industry, coupled with strong project management and communication skills. Join a forward-thinking team that values innovation and offers opportunities for professional growth and development.

Benefits

Flexible medical, dental, and vision plans

Employee & family assistance program

RRSP matching program

Health & Wellness reimbursements

Product purchase program

Job-related training and development

Relocation support

Qualifications

• At least 2 years of manufacturing experience, preferably in the tissue industry.
• Strong ability to understand and apply new concepts and processes.

Responsibilities

• Ensure finished product lab equipment is standardized through continuous monitoring.
• Audit finished product testing across sites to ensure procedural adherence.
• Compile consumer complaints and generate reports using Power BI.

Skills

Project management skills

Communication skills

Self-motivated

Problem-solving

Understanding of paper making processes

Education

Engineering Graduate (B.Eng)

Tools

Power BI

SharePoint

Job description

What We Offer:

• Flexible medical, dental, and vision plans
• Employee & family assistance program
• RRSP matching program
• Health & Wellness reimbursements
• Product purchase program
• Opportunities for job-related training and development
• Relocation support (if applicable)

Qualifications:

• Engineering Graduate (B.Eng), preferably in Chemical Engineering
• At least 2 years of manufacturing experience, preferably in the tissue industry
• Knowledge of paper making and converting processes
• Strong ability to understand and apply new concepts and processes correctly
• Self-motivated, proactive, able to take initiative and ownership
• Project management skills, including A3 problem-solving and Gantt chart creation
• Effective presentation and communication skills at leadership and operational levels
• Leadership, mentoring, and coaching abilities
• Willing to travel up to 20% of the time
• Knowledge of pulp mill processes (asset)
• Knowledge of Yankee dryer management systems (asset)

Responsibilities:

• Ensure that finished product lab equipment is adequate and standardized through continuous monitoring, Measurement System Analyses (MSAs), Round Robin tests, and SOPs.
• Maintain an updated and standardized equipment list for all finished product testing labs.
• Review and verify the accuracy of all standard operating test procedures.
• Organize equipment MSAs, analyze, report results, and distribute reports.
• Participate in the annual Round Robin program, collect and distribute samples, gather data, analyze results, and report findings.
• Use Round Robin reports to identify gaps and document action items.
• Audit finished product testing across sites to ensure procedural adherence and document discrepancies.
• Compile consumer complaints for branded and private labels weekly/monthly, and distribute reports.
• Manage private label complaints, transfer data to SharePoint, and track actions in Power BI.
• Issue bi-weekly Certificates of Analysis (COAs).
• Properly categorize complaints, calculate Parts Per Million (PPM), and compile monthly consumer complaint reports.
• Analyze complaint data for trends and improvement opportunities.
• Generate reports for trials and competitive analysis.
• Support product development with detailed data analysis.
• Report on competitor product insights and changes.
• Compile data and generate reports using Power BI.