Junior IT Support Coordinator (Mac-First, Entry Level)

Phoenix; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A healthcare technology organization in Toronto seeks a Junior IT Support Coordinator to manage IT support and office technology operations. This role involves onboarding/offboarding employees, providing technical support in a Mac-first environment, and managing hardware requests. Ideal candidates will possess 0-2 years of IT support experience, strong communication skills, and a passion for improving healthcare in Canada. Join a collaborative team and make a significant impact in a growing organization.

Benefits

Opportunity for impact

Collaborative culture

Growth opportunities

Qualifications

• 0-2 years of experience in IT support or a related technical role.
• Comfortable supporting macOS in a professional environment.
• Basic understanding of networking concepts and identity management.

Responsibilities

• Prepare and configure laptops for new hires.
• Provide technical support to office staff on macOS devices.
• Manage requests for new or replacement hardware.

Skills

IT support experience

macOS support

communication skills

organizational skills

networking concepts

Tools

Kandji

Google Workspace

Slack

Job description

A healthcare technology organization in Toronto seeks a Junior IT Support Coordinator to manage IT support and office technology operations. This role involves onboarding/offboarding employees, providing technical support in a Mac-first environment, and managing hardware requests. Ideal candidates will possess 0-2 years of IT support experience, strong communication skills, and a passion for improving healthcare in Canada. Join a collaborative team and make a significant impact in a growing organization.