Jasper AB Columbia Icefield Ice Odyssey Adventure Driver Guide

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join an exciting adventure as an Ice Odyssey Driver Guide in a stunning natural setting! This role involves safely operating unique vehicles and delivering engaging tours to guests from around the world. You will be responsible for ensuring a memorable experience while upholding high safety and environmental standards. Work in a beautiful, dynamic environment surrounded by breathtaking scenery and wildlife, and be part of a passionate team dedicated to providing exceptional service. If you love the outdoors and enjoy sharing your knowledge with others, this is the perfect opportunity for you!

Qualifications

• Must have experience driving manual transmission vehicles.
• Guest service skills are essential for delivering memorable experiences.

Responsibilities

• Provide high-quality interpretative tours around the Columbia Icefield.
• Safely operate various types of coach buses and off-road vehicles.
• Ensure guest safety and satisfaction during tours.

Skills

Experience driving a manual transmission

Tour guiding experience

Guest service-oriented mindset

Organization and time management skills

Ability to think on the fly

Fluent in English

Ability to perform manual duties

Comfortable working outdoors

Standard First-Aid or higher

Education

High school diploma or equivalent

Job description

Jasper AB Columbia Icefield Ice Odyssey Adventure Driver Guide

Pursuit Collection, Jasper, AB
$19.00–$24.50 an hour - Seasonal, Full-time

Job details

Pay: $19.00–$24.50 an hour
Job type: Seasonal, Full-time
Shift and schedule: Rotating shift
Location: Jasper, AB

What will be your daily pursuit?

As an Ice Odyssey Driver Guide, you will contribute to making the Columbia Icefield Odyssey tour as memorable, entertaining, and informative as possible for guests visiting from around the globe. You will be responsible for safely operating various types of coach buses and our unique off-road vehicles (Sherp and Ark) while delivering high-quality interpretive tour content both while operating the vehicle and outside the vehicle on the glacier.

What will you do in this job?

1. Providing guests with a high-quality interpretative tour experience around the Columbia Icefield and Athabasca Glacier.
2. Coordinating guest arrival and while on tour to ensure they have the adventure of a lifetime.
3. Mechanical pre-trip/post-trip of assigned Coach, Ice Explorer and/or Sherp.
4. Responsible for the safe and proper operation, care and upkeep of your daily assigned Coach/Ice Explorer/Sherp throughout the operating day.
5. Daily servicing/cleaning of the interior and exterior of assigned Coach/Ice Explorer/Sherp and assisting as required for exterior cleaning.
6. Ensuring all windows are kept clear and clean throughout the operating day.
7. Avoiding both physical and mechanical damage to the equipment.
8. Ensuring passengers are not in areas where vehicles are moving and properly seated during the tour.
9. Responsible for safely loading and unloading passengers on your vehicle and being at the vehicle entrance at all times when passengers are loading/unloading.
10. Rotating cleaning schedule of the Transfer Bay area’s, including washroom area and garbage clean up.
11. Supporting colleagues and loading staff with additional interpretive information, managing tour groups, tour departures and arrivals, and the loading and unloading of Coaches/Ice Explorer/Sherp.
12. Communicate with co-workers and management, forwarding observations and comments in a timely fashion.
13. Uphold the high standard of environmental stewardship expected for all employees.
14. Other duties as assigned.

What skills and experience do you need for this job?

1. Experience driving a manual transmission: required.
2. Tour guiding experience/ACMG/IGA: highly recommended.
3. Safety first minded and motivated to be a steward of the National Park.
4. Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most critical aspect of this position!
5. Guest service-oriented mindset and a passion for delivering memorable experiences.
6. Ability to think on the fly and outside the box to solve problems with a positive attitude.
7. Fluent and articulate in English, able to communicate and comprehend over two-way radio, required; Second language, an asset.
8. Must be capable of manual duties (bend, stoop, squat and stretch), required.
9. Must enjoy working outdoors, even in challenging mountain weather conditions.
10. A fantastic sense of humor as well as a friendly, mature, energetic personality.
11. Commitment to become an interpretive expert and ambassador through the completion of an interpretive training program (provided upon starting employment).
12. Mature, energetic, dependable, and self-motivated.
13. Enjoy working with a team in a busy, fast-paced environment.
14. Comfortable working on your feet for extended periods in an outdoor environment. Be prepared for all types of weather (Snow, Rain, Wind, Hail) at all times.
15. Must meet the Organization grooming and appearance standards.
16. To honour our commitment to be “Always Honest” all employees must consent to a criminal record check.
17. Standard First-Aid or higher an asset.

What will your work environment be like?

Beautiful. You’ll work in an iconic, unforgettable and inspiring location. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around our amazing properties.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required.

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

EEO: Equal Employment Opportunity Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.