IT Services Engineer - End-to-End Corporate Tech Support

Amazon; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading e-commerce company in Toronto is seeking an ITS Support Engineer to provide technical support for their corporate employees. This role involves diagnosing and resolving a variety of technical issues, ensuring a seamless IT experience. Candidates should have experience with Windows, Mac, and Linux operating systems, and a strong understanding of networking concepts. The position offers a competitive salary ranging from $26.00 to $41.00 CAD hourly, as well as opportunities for professional growth and a collaborative team environment.

Benefits

Comprehensive health insurance

Registered Retirement Savings Plan (RRSP)

Paid time off

Qualifications

• Experience in a corporate setting providing IT support.
• Ability to troubleshoot hardware and software issues.
• Experience in a multi-user high availability environment.
• Familiarity with Windows Server technologies.

Responsibilities

• Provide seamless end-to-end technical support.
• Engage with Amazon employees to provide personalized IT solutions.
• Diagnose and resolve hardware and software issues.

Skills

Windows Operating Systems support experience

Mac Operating Systems support experience

Linux Operating Systems support experience

Networking knowledge (DNS, DHCP, SSL, OSI Model, TCP/IP)

Troubleshooting skills

PC repair and deployment experience

Support for video conference equipment

Education

High school diploma or equivalent

Bachelor's degree in IT or computer science

Job description

A leading e-commerce company in Toronto is seeking an ITS Support Engineer to provide technical support for their corporate employees. This role involves diagnosing and resolving a variety of technical issues, ensuring a seamless IT experience. Candidates should have experience with Windows, Mac, and Linux operating systems, and a strong understanding of networking concepts. The position offers a competitive salary ranging from $26.00 to $41.00 CAD hourly, as well as opportunities for professional growth and a collaborative team environment.