Irrigation Service Manager

D.J. Rain & Co. Ltd; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading irrigation company in Canada is seeking an Irrigation Service Manager to oversee service operations and manage technicians. The ideal candidate has 5-10 years of experience in the irrigation industry, strong customer service skills, and management experience. A competitive salary is negotiable, along with a benefits package.

Benefits

Benefits package available

Salary is negotiable

Qualifications

• Five to ten years of irrigation industry experience; CLIA/WSIP designations desirable.
• Strong oral and written skills required.
• Ability to manage time effectively.

Responsibilities

• Oversee the service department and its day-to-day operations.
• Hire and manage service technicians.
• Prepare service quotations and invoices.

Skills

Customer service experience

Management experience

Organization skills

Time management skills

Proficient in Microsoft Office

Ability to operate in fast-paced environment

Education

Bachelor's degree

Tools

Sage

Salesforce

Job description

The primary role of the Irrigation Service Manager is to oversee all service operations and related.

Primary Duties and Responsibilities

• Oversee the service department and its day-to-day operations, including facilitation and monitoring of service tasks (responding to customer calls, preparing service quotations and invoices, scheduling service appointments, handling customer relations/issues and maintaining customer accounts).
• Oversee the service technicians, including hiring of technicians, dispatch and efficient routing of technicians, monitoring and distributing inventory to technicians.
• Other duties as assigned.

Qualifications

• Five to ten years of irrigation industry experience; CLIA/WSIP designations desirable.
• Bachelor’s degree an asset.
• Previous customer service and management experience.
• Strong oral, written, time management and organization skills.
• Proficient computer skills (Microsoft Office); experience with Sage and Salesforce an asset.
• Ability to operate in a fast-paced environment.

Compensation

• Salary is negotiable.
• Benefits package available.