Intake Worker/Administration Assistant

Listuguj; Listuguj; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community social services organization in Quebec is looking for an Intake Worker/Administration Assistant. You will be responsible for interviewing clients and recommending eligibility for social assistance, maintaining records, and developing community workshops. A diploma in business administration is required, alongside strong organizational skills and confidentiality.

Qualifications

• Respect for confidentiality of information.
• Ability to pass a criminal background check.

Responsibilities

• Receive and interview clients for social assistance eligibility.
• Maintain filing systems and submit reports.
• Develop workshops based on client needs.

Skills

Detail oriented

Excellent organizational skills

Strong work ethics

Ability to follow instructions

Teamwork

Computer literacy

Knowledge of Microsoft and Excel

Education

Diploma or certificate in business administration

Job description

Summary

Title: Intake Worker/Administration Assistant
Start Date: October 2025
Term: 1-Year Fixed-term
Accountable to: Listuguj Community Social Services Directorate

Overview

Under the direction of the Director of Social Services, the Intake Worker will be responsible for receiving, interviewing, and recommending decisions of clients’ eligibility to the Social Assistance program, administering the rules and regulations as stipulated in the Interpretation Manual. The incumbent will be responsible for supporting the filing system, working in collaboration with the respective teams associated with Pre and Post Income Support while assisting in the development of workshops and clinics developed with the income assistance community as a priority.

Job Duties

• Ensure that the Income Assistance Program of the Listuguj Mi’gmaq Government is maintained in accordance with the Income Security Interpretation Manual.
• Assist the Administration of the LCSSD in the operational and functional aspects of the Social Assistance Department, when requested.
• Implement new or amended regulations as received.
• Interview persons requesting social assistance benefits and recommend client’s eligibility.
• Ensure that all applications are complete, with required and supporting documentation attached to support the application.
• Adequately inform and advise the clients regarding assorted services and programs available as well as their rights and responsibilities.
• In-home visits to severely limited clients or as needed.
• Receive client’s requests for special needs benefits, ensuring compliance with the regulations.
• Network, collaborate and promote good dialogue with community and external resources for the purposes of rounding out client’s application for social assistance.
• Inscribe pertinent data on the ledger sheets, ensuring accurateness and maintain statistics.
• Develop and implement workshops and clinics based on the client needs.
• Ensure that all filing systems are up to date and reports submitted as requested.

Requirements

• Diploma or certificate in business administration or equivalent practical experience.
• Respect for confidentiality of the information that is processed.
• Detail oriented with excellent organizational skills.
• Demonstrate strong work ethics.
• Ability to follow oral and written instructions.
• Ability to work in a team environment.
• Be able to use a computer to do research, prepare reports and documentation.
• Knowledge of Microsoft and Excel.
• Ability to pass a criminal background/Vulnerable Sector check.

Application

Submit Confidential Applications, Resumes and References to:
LMG Human Resources
17 Riverside West,
Listuguj (Quebec) G0C 2R0
[e-mail]
DEADLINE FOR APPLICATION IS CLOSE OF BUSINESS Friday October 3, 2025

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