Inside Sales Specialist

Highstreet Accommodations Ltd.; Burnaby; Hybrid; CAD 55,000 - 70,000; Full time

Job summary

A leading provider of temporary housing in Canada is seeking a full-cycle Inside Sales Specialist. This hybrid-remote role focuses on guiding clients to the ideal properties based on their needs. Ideal candidates should have 1-4 years of sales experience, strong communication skills, and a consultative approach. The position offers a competitive salary with commission potential, a robust benefits package, and opportunities for professional growth.

Benefits

Three weeks’ vacation

80% prescription drug coverage

Life/critical illness insurance

Travel coverage

Qualifications

• 1-4 years of professional experience in a full-cycle sales role.
• Class 7 driver’s license with a clean record.
• Bondable – must pass a thorough background check.

Responsibilities

• Act as the first point of contact for inbound leads.
• Provide tailored solutions and exceptional client experiences.
• Travel occasionally to tour properties with clients.

Skills

Consultative mindset

Problem-solving

Emotional intelligence

Effective communication

Relationship building

Education

Post-secondary degree or diploma in business, hospitality, or related fields

Job description

Overview

We’re looking for a full-cycle Inside Sales Specialist to join our team. You’ll be the first point of contact for our warm, inbound leads – no prospecting or cold-calling required. Your mission is to understand their needs and act as their personal concierge, guiding them to the perfect property.

This is a hybrid-remote role. Some of your time will be spent in the field, touring properties with clients. We attend local, national, and international industry conferences and events, so be prepared for up to 15 days of travel per year.

About the Company

Highstreet Accommodations is the Lower Mainland’s leading provider of furnished and serviced temporary housing, specialized in providing our unique brand of West Coast hospitality to our clients in the insurance and employee relocation industries. When your friends, family members, and neighbours are displaced from their homes, they stay with us. When BC employers in industries like tech, healthcare, film and television, construction, engineering, and mining recruit employees from other parts of the world, those employees and their families stay with us. (And no, we don’t do short-term rentals / Airbnb / etc.)

Qualifications

• 1-4 years of professional experience in a full-cycle sales, inside sales, or business development role, with a demonstrable record of achieving and exceeding sales targets
• Post-secondary degree or diploma in business, hospitality, communications, marketing, humanities, or similar
• Previous professional experience or demonstrable subject matter expertise in hospitality, employee relocation / mobility, and / or real estate is an advantage
• Class 7 driver’s license, a clean ICBC driver’s abstract, and a reliable vehicle
• Bondable – must pass a thorough background check
• Canadian citizenship, permanent residency, or valid and open work permit with at least 18 months remaining; we are unable to assist with obtaining work authorization

Soft Skills and What We’re Looking For

• We’re looking for a trusted advisor who thrives on providing thoughtful, tailored solutions that genuinely benefit our clients. We don’t want a hard sell; this role requires a classic consultative mindset and a deft touch to confidently articulate the value of our services in a way that builds trust above all else.
• You are an emotionally intelligent, empathetic problem-solver with a passion for building long-term relationships.
• You have a track record of meeting and exceeding targets or quotas and you’re motivated by a compensation model that directly rewards closed deals.
• You handle challenges with grace. You’re an expert at uncovering a client’s concerns or objections and addressing them head-on, turning bottlenecks into opportunities.
• You’re excited to take full ownership of your sales funnel, identifying and pursuing opportunities with a high degree of autonomy, but you’ll always have the support of our small, dedicated team of passionate hospitality professionals.
• Whether it's on a phone call or during an in-person tour, your communication style is clear, compelling, and sets the stage for an exceptional guest experience.
• You're a naturally curious researcher. You don't just sell a product—you're genuinely interested in the people and industries you serve. You love diving into the details to understand how a client's specific needs (e.g., a specific project vs. a permanent international relocation) can be addressed through the accommodations and services we offer. Your personalized recommendations show clients that they are truly seen and heard.

Compensation

Base salary : $55,000 to $70,000 per year

On-target earnings : $85,000 + uncapped tiered commissions + annual defined target bonuses

Three weeks’ vacation

Benefits plan includes 80% prescription drug coverage, life / dependent life / ASI / critical illness insurance, travel coverage, and more

We designed our compensation plan to make our OTE highly achievable. The uncapped, tiered commission structure is there to recognize and reward overperformance, so earning potential in this role is unlimited. Bring us the revenue, and we’ll show you the money.

How to Apply

Step 1 : Tell Us Who You Are

Your application must include a cover letter. This isn’t just a formality; it’s the most important part of your application. An actual human being is going to review your application.

Use your cover letter to show us why you’re a good fit for this specific job, and not just any sales job. To show us you’ve read this far, please tell us what our about-the-company section is called. (Hint : it’s not The Yada Yada.)

If your application does not include a customized cover letter that answers this question, we will not be able to consider you for this position.

Step 2 : The Legal Bit

We can only consider applications from permanent residents and Canadian citizens. We will not be able to sponsor applicants for this role. We have to be direct about this to save both our time and your time. If you do not meet this requirement, please do not apply for this role.

Our Hiring Process and Timeline

Thank you for your interest in the Inside Sales Specialist role at Highstreet Accommodations. We're looking forward to reviewing your application and cover letter.

We’ll accept applications for the next two weeks, and we’ll review applications and conduct interviews on a rolling basis.

Discretion is our policy. We understand that many of our top candidates may be currently employed. Our hiring process is discreet, and we will respect your privacy and current employment situation at every stage.

Because of the high volume of applications we expect to receive, we will only be able to contact those candidates we select for an interview. To manage our hiring process efficiently, we ask that you do not call or email for status updates. We’ll reach out to you if we would like to proceed with an interview.