Inside Presales Security Expert, Channel

Fortinet; Montreal; On-site; CAD 80,000 - 100,000; Full time

Job summary

A cybersecurity company in Montreal is seeking an Inside Presales Security Expert to provide pre-sales and post-sales technical support. The ideal candidate will have 3 years of experience in technical sales, solid networking knowledge, and excellent presentation skills. This role may involve travel as needed to assist in sales efforts.

Qualifications

• 3 years experience in technical/pre-sales support as a sales or systems engineer.
• Solid understanding of networking protocols and issues.
• Experience with encryption and authentication technologies.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Be the main technical resource on sales calls.
• Lead technical contact for identified accounts post-sales.

Skills

Technical/pre-sales support experience

LAN/WAN/Internet services administration

Presentation skills

Knowledge of DNS, NFS, SMTP, HTTP, TCP/IP

Education

Bachelor’s degree or equivalent experience

Job description

We are looking for an Inside Presales Security Expert to work closely with an Inside Channel Sales Representative in a defined territory. The Inside Presales Security Expert's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities:

• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Sales calls - be the main technical resource on sales calls and answer/ educate the customer and partner on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team to answer, elevate and resolve customer's technical issues.
• Provide assistance to identified customers with post-sales training.

Required Skills:

• 3 year’s experience in technical/pre-sales support as a sales or systems engineer
• 3 year’s experience in LAN/WAN/Internet services administration
• Solid understanding of DNS and NFS, SMTP, HTTP, TCP/IP
• Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
• Prove understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
• Experience with encryption and authentication technologies required
• Excellent presentation skills
• The Inside Presales Security Expert is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.

Education:

• Bachelor’s degree orequivalent experience. Graduate Degree favorable