Information Technology Service Technician

Qualicum School District (SD69); Parksville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A regional school district in Canada is seeking an Information Technology Services Technician Level 2. This role involves installing, supporting, and maintaining computer systems and networks, with a focus on providing technical assistance and training to end users. The ideal candidate should have a Grade 12 diploma, a bachelor's degree in computer science or engineering, and four years of relevant experience. The role supports a full benefits package and a defined pension plan.

Benefits

Full benefits package

Defined pension plan

Qualifications

• 4 years recent experience in systems analysis, application and systems programming.
• Remaining current in the field.
• BC Class 5 Driver’s License.

Responsibilities

• Installs, supports, and maintains computer systems, networks, and equipment.
• Provides technical assistance and training on systems applications.
• Analyzes existing systems and defines user requirements.

Skills

Systems analysis

Application programming

Excellent communication skills

Independence

Teamwork

Education

Grade 12

Bachelor's degree in computer science or engineering

Job description

About Qualicum School District

Qualicum School District is centrally situated on east Vancouver Island and covers the area of Nanoose Bay to Bowser and spans from Errington across the Strait of Georgia to Lasqueti Island. We serve a student population of approximately 4700 students. Qualicum School District consists of eight elementary schools (Grades K-7), two secondary schools (Grade 8-12), an alternate school (PASS/Woodwinds) and a Distributed Learning program to support home-learning families called the Collaborative Education Alternative Program (CEAP). False Bay School on Lasqueti Island is entirely off-grid with an immense solar project recently completed. Qualicum School District also embraces many community organizations through various school programs. The area’s natural beauty, never-ending beaches, mild climate and small-town charm make it a popular tourist destination and a great opportunity to have a career in paradise.

Job Title

Information Technology Services Technician Level 2

Job Function

Installs, supports and maintains computer systems, networks and equipment including, but not limited to, databases, directory services, network security, device management, network infrastructure, communication. Provides computer and devices support, technical assistance, development and training on systems applications and report processing to end users. Analyzes and tests existing systems, defines user requirements and specifications. Recommends, monitors, supports and revises projects and provides technical information and IT expertise.

Reporting to

District Principal of Information Technology

Illustrative Examples Of Work

• Examples Plans, designs, installs and maintains technology systems and databases. (Wireless, LAN & WAN networking, communication platforms & hardware, cloud services, servers & backups, end user devices & peripherals)
• Designs, programs and maintains custom software solutions.
• Performs database administration functions to ensure information integrity.
• Liaises with ministries, district managers, school administrators, site contacts and outside agencies on technical and software issues.
• Analyses and evaluates existing or proposed computer and network systems and user requirements for the collection, processing, analysis and reporting of data and information.
• Conducts needs assessment to define user requirements for modifications to existing systems and design of new systems and procedures.
• Conducts problem analysis and proposes solutions. Prepares detailed program specifications for approved systems projects. Monitors quality of systems, products and resources. Revises and corrects issues.
• Develops and maintains documentation and instruction manuals. Provides training and communicates complex IT concepts.
• Installs and applies tools and procedures to measure system performance. Recommends or takes appropriate action.
• Writes custom scripts applications using various programming languages.
• Ensures compliance with privacy policy and legislation by providing solutions on IT system security including firewalls, anti-virus, user rights and disaster recovery.
• Provides input on technology strategies, plans, standards, service-level agreements and training requirements. Proposes modifications to existing systems and/or design of new solutions.

Required Abilities And Qualifications

• Grade 12.
• Bachelor's degree in computer science or computer engineering (equivalent to 4 years post-secondary education in IT related field).
• 4 years recent experience in systems analysis, application and systems programming.
• Excellent written and verbal communication skills.
• Remaining current in the field.
• Work independently with minimal supervision as well as working as part of a team.
• BC Class 5 Driver’s License.

Additional Information

This position is 40.00 hours per week, 12 months per year. This position would have a full benefits package and enrollment in a defined pension plan.

PLEASE PROVIDE 3 PROFESSIONAL REFERENCES WITH YOUR APPLICATION.

Make a Future

Please note to submit your application to the actual job posting you must click onto the job posting, then click the “APPLY” button.

Successful applicants must successfully complete an Authorization for Criminal Records Search pursuant to the Criminal Records Review Act every 5 years.

For further information please contact Denise Kinney, Human Resources Assistant at or. We thank all applicants for their interest, however, only those selected for interviews will be contacted.