Information Technology - Senior / Solutions Systems Support Analyst, Supply Chain Technology

Aritzia; Canada; On-site; CAD 75,000 - 125,000; Full time

Job summary

A leading retail company in Canada is seeking a Senior / Solution Systems Support Analyst to optimize Supply Chain technology solutions. The role involves monitoring systems, implementing testing, and collaborating cross-functionally. A strong background in relevant technologies is required. The compensation ranges from CAD 75,000 to 125,000 per year, supplemented by various employee perks and benefits.

Benefits

Product Discount

Aritzia Virtual Wellness

Flexible Scheduling

Aspirational Workplace

Qualifications

• Proven skills, education, and/or applicable certifications in relevant systems.
• A commitment to learn and apply Aritzia's Values.
• Ability to collaborate fluently with cross-functional partners.
• Commitment to quality and investing in business results.

Responsibilities

• Implement structured testing to ensure functionality.
• Support release management for solution roll-outs.
• Monitor and maintain system operations effectively.
• Provide exceptional tier 2 knowledge and incident resolution support.
• Manage and deliver technology solutions for business partners.

Skills

Warehouse Management Systems (BY WMS preferred)

Parcel systems

Database creation and management

SQL

Spreadsheets including .xml, .txt, .csv, .json file types

Testing and technical support

ITIL and/or ticket-based environments

Job schedulers in technical operations capacity

Job description

THE TEAM

The mission of the Supply Chain Solution Delivery Department is to design, build, deliver, and operate robust, efficient, and scalable Supply Chain technology solutions that align with our strategic business and technology goals.

THE OPPORTUNITY

Aritzia is growing, and our Supply Chain Solution Delivery team is growing with it. This is a unique opportunity to be part of the team responsible for designing,, and continuously improving technology solutions. As the Senior / Solution Systems Support Analyst, Supply Chain Technology, you will support with upholding superior quality across Aritzia's Supply Chain functions through the proactive maintenance, management, and optimization of solutions. You will also ensure the seamless operation of technology solutions while increasing your Technology and Supply Chain knowledge. With the skills you gain in this role, the opportunities are endless - from a rewarding career in Solution Delivery to continued growth and development with Aritzia.

THE ROLE

As the Senior / Solution Systems Support Analyst, Supply Chain Technology, you will:

• Implement structured testing that ensures functionality and identifies and addresses deficiencies.
• Support with release management to ensure smooth and efficient roll‑out of solutions.
• Support with system monitoring and maintenance to ensure solutions are operating effectively.
• Provide exceptional tier 2 knowledge and support to resolve incident escalations.
• Ensure seamless delivery and management of technology solutions for business partners.

THE QUALIFICATIONS

• Proven skills, education, and/or applicable certifications in:
  • Warehouse Management Systems (BY WMS preferred)
  • Parcel systems
  • Database creation and management
  • SQL
  • Spreadsheets including .xml, .txt, .csv, .json file types
  • Testing and technical support
  • ITIL and/or ticket-based environments
  • Job schedulers in technical operations capacity
• A commitment to learn and apply Aritzia's Values, Business and People Leadership principles.
• The ability to collaborate fluently with cross-functional partners.
• A commitment to quality and investing in results that add value to the business.

THE COMPENSATION

The typical hiring range for this position is $75,000 to $125,000 CAD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. Additionally, this position may be eligible for bonus.

We are always looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications.

Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. With comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all.

THE PERKS

• Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now.
• Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
• Flexible Scheduling - Enjoy stability and work-life balance with our flexible full-time and part-time positions.
• Aspirational Workplace - Our distribution centres are specially designed to be places of creativity, productivity, and inspiration.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.