Information Technology (IT) Specialist / User Supp...

Volunteer Success; Markham; On-site; CAD 80,000 - 100,000; Full time

Job summary

An educational services organization is seeking a Volunteer IT Specialist / User Support Technician in Markham to provide technical support for hardware, software, and networks. The role involves installing and maintaining IT systems, assisting staff with technical issues, and ensuring security and performance. This opportunity is ideal for individuals aged 12-30 interested in gaining experience in IT support.

Qualifications

• Experience in providing technical support for hardware and software.
• Ability to collaborate with vendors and external support.
• Strong problem-solving skills related to IT issues.

Responsibilities

• Provide technical support and troubleshooting for hardware and networks.
• Install, configure, and maintain IT systems for optimal performance.
• Monitor network security and perform system updates.

Skills

Technical support

Hardware troubleshooting

Network security

Software installation

Job description

Overview

On-Site • Ongoing Opportunity • Posted 2025-09-10

Information Technology (IT) Specialist / User Support Technician Volunteer — York Region Educational Services. 1 Opening.

Summary

Provide technical support for hardware, software, and networks. Install and maintain IT systems, ensuring security and performance. Assist staff with IT issues, document procedures, and collaborate with vendors.

Description

What you’ll be doing

• Provide technical support and troubleshooting for hardware, software, networks, and user issues.
• Install, configure, and maintain IT systems, devices, and software to ensure optimal performance.
• Monitor and maintain network security, data backups, and system updates to protect organizational information.
• Assist staff and volunteers with technical guidance, training, and resolving IT-related problems.
• Document IT procedures, configurations, and support activities for reference and continuity.
• Collaborate with vendors and external support providers for hardware, software, or network services.
• Evaluate and recommend technology solutions to improve operational efficiency and support organizational goals.
• Stay updated on emerging IT trends and best practices to enhance system performance and security.

Requirements

Age 12-30. When: ASAP. Where: On-site Address: 3100 Steeles Ave E, Markham, Ontario L3R 8T3.

Notes: Whether you meet these requirements or not, we encourage you to share your interest in us. You may still be a fit for a different opportunity with our organization.

Additional Details

Causes: Computers & Tech Support

Tags: it support, technical support

Type of Volunteer: Individual

Type of Activity: On-site

Good for Ages: Adult (Ages 18-54), Teens (Ages 13-17)

Languages: English

Organization: York Region Educational Services

Contact: 647-808-3398