Implementation Specialist, DCPP

RBC; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading banking institution is seeking a Defined Contribution Pension Plan Implementation Specialist to support employer onboarding for a pension plan. The ideal candidate will possess a strong background in Group Retirement and Savings programs, project management skills, and outstanding communication abilities. This position allows for remote work and offers competitive compensation, a comprehensive rewards program, and opportunities for professional growth within a dynamic team.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance

Opportunity for professional growth

Qualifications

• Must have experience in Group Retirement and Savings Industry.
• Strong knowledge of Group Savings plans and operational/process knowledge of plan set up processes.
• Project management mind-set with ability to manage multiple tasks in a high pace environment.
• High proficiency in written and oral communication skills.
• Strong attention to detail.

Responsibilities

• Act as the primary owner and lead for the end-to-end Sponsor onboarding process.
• Coordinate all partners involved in the plan implementation.
• Ensure accurate set-up of the plan on the CRM platform.
• Negotiate transfer terms with OFI.
• Create member communications for onboarding.

Skills

Experience in Group Retirement and Savings Industry

Strong knowledge of Group Savings plans

Project management mind-set

High level of proficiency in written and oral communication skills

Attention to detail

Organized and strong interpersonal skills

Fluent in French

Education

Post-secondary education

Tools

RPA designation

Job description

Job Description

RBC Group Advantage is a comprehensive business within RBC Royal Bank that works closely with companies to promote their employees overall financial needs. The RBC Group Advantage team offers a variety of banking and retirement savings products including Group Registered Retirement Savings plan (Group RRSP), Defined Contribution Pension Plan (DCPP), Deferred Profit Sharing Plan (DPSP), Group Tax-Free Savings Account (Group TFSA) and Group Investment Account – Non-registered (GIA). Group Advantage also offers exclusive access to special offers for everyday banking solutions. These products are offered with expert advice and delivered in the convenience of the workplace or virtually. RBC Group Advantage (GA) is looking to hire a Defined Contribution Pension Plan (DCPP) Implementation Specialist. As a DCPP Implementation Specialist, you will act as a subject matter expert and consultant to support the end-to­end Sponsor (employer) onboarding to a RBC administered Defined Contribution Pension Plan.

What is the opportunity?

RBC Group Advantage is a comprehensive business within RBC Royal Bank that works closely with companies to promote their employees overall financial needs. The RBC Group Advantage team offers a variety of banking and retirement savings products including Group Registered Retirement Savings plan (Group RRSP), Defined Contribution Pension Plan (DCPP), Deferred Profit Sharing Plan (DPSP), Group Tax-Free Savings Account (Group TFSA) and Group Investment Account – Non-registered (GIA). Group Advantage also offers exclusive access to special offers for everyday banking solutions. These products are offered with expert advice and delivered in the convenience of the workplace or virtually. RBC Group Advantage (GA) is looking to hire a Defined Contribution Pension Plan (DCPP) Implementation Specialist. As a DCPP Implementation Specialist, you will act as a subject matter expert and consultant to support the end‑to‑end Sponsor (employer) onboarding to a RBC administered Defined Contribution Pension Plan.

What will you do?

Strategic Planning and Plan Set Up – Subject matter expert for DCPP product and the implementation process:

• Sponsor Onboarding: You act as the primary owner and lead for the end‑to‑end Sponsor onboarding process.
• Plan Documentation: Act as an Advisor to both the Group Advantage sales team and the plan Sponsor in designing plan structure.
• System Set‑Up: You ensure the accurate set‑up of the plan on the CRM platform and on Sponsor’s portal (record keeping, reporting, Sponsor access to manage member participation and remit payroll contributions).

Stakeholder Management – You coordinate all partners involved in the plan implementation and transfer process:

• Key OFI (Other Financial Institutions) Contact: Act as primary RBC liaison with OFI to negotiate and coordinate the end‑to‑end plan transfer process.
• Internal Partner Coordination: Inform partners of upcoming launches (GFAs, GAA, Service center), work with partners to ensure capacity and support is available for upcoming launches (GFA’s, Service Centre, BUCK, MyAdvisor, Workplace team)

Project Management and Support – You coordinate and track all aspects of the successful end‑to‑end implementation process:

• Demographic File Preparation: Ensure the data is complete and accurate and consolidated into the BUCK template
• Transfer Preparation and Execution – Negotiate transfer terms with OFI, execute necessary transfer communications
• Member Onboarding Support – Provide local Member Support teams with any documentation or support they need, support the sponsor, create required Member communications (support email, Member Booklet)
• Registration – Create & collect registration docs to file with regulators, work with Sponsor to sign documents, create registration package and assist Sponsor in understanding their filing requirements (mail, online portal, costs)
• Member Communications – create member (employee) communications to be distributed at various times during the onboarding process and files with regulators
• Legal Documentation – create and draft legal plan documents required for regulatory purposes

What do you need to succeed?

Must‑have

• Experience in Group Retirement and Savings Industry
• Strong knowledge of Group Savings plans and operational/process knowledge of plan set up processes and how interbank/OFI/Life Co. transfers work
• Project management mind‑set with ability to facilitate and manage multiple tasks in a high paced environment
• High level of proficiency in written and oral communication skills as well as attention to detail
• Organized and strong interpersonal skills
• Fluent in French

Nice-to-have

• Post‑secondary education
• RPA designation
• Experience dealing with Pension Plan regulatory bodies

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Opportunity to collaborate with other business segments within the bank
• Competitive compensation
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
• Flexible work/life balance
• Working with a dynamic, high performing and engaging team committed to achieving superior result

*Please note this role is remote *

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Address: 1 PLACE VILLE MARIE:MONTRÉAL

City: Montréal

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-11-28

Application Deadline: 2025-12-15

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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