ICAT Architect

Rogers Communications, Inc.; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading telecommunications company is seeking an ICAT Architect in Toronto, Ontario. This role involves providing customer-facing technical sales support and requires extensive experience in construction management and ICAT design. Candidates must possess strong problem-solving abilities, project management skills, and the capacity to successfully engage with C-suite executives. The position offers numerous benefits and expects in-person collaboration to enhance team performance.

Benefits

Health & well-being benefits

Donation matching

Paid time off for volunteering

Pension plan

Employee stock options

Generous employee discounts

Leadership development programs

Qualifications

• 10 years minimum direct experience in construction management.
• Experience managing low voltage construction systems.
• Ability to persuade, negotiate, and sell.

Responsibilities

• Interface with decision makers for sales opportunities.
• Create differentiated technical solutions to meet customer requirements.
• Oversee projects from inception to completion.

Skills

Construction management

ICAT design experience

Negotiation

Technical writing

Communication

Project management

Education

University degree in construction management, Engineering, IT

Tools

Microsoft Office (Word, Excel, Project, Visio, Sharepoint, Teams)

Job description

ICAT Architect

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Our team is seeking a ICAT Architect, responsible for customer-facing technical and professional services sales support, where you will put into practice your proven ICAT engineering and construction talents in support of our large enterprise, strategic and public sector accounts. Reporting to the Senior Manager, FS & Construction, you’ll join an energetic team of construction, telecom and business professionals who are passionate about delivering a great customer experience by way of comprehensive solutions design, technology mastery, engaging presentations, and all-around technical thought leadership.

What you’ll be doing

• You’ll help to identify, and will interface with, key decision makers of current customers and prospects, ranging from IT staff to the C-suite on all sales opportunities for your assigned sales channels
• You’ll leverage your extensive ICAT design experience to create differentiated and fully supportable technical solutions that meet or exceed customer requirements
• As the “owner” of the design, you’ll engage the requisite internal teams to fully assess costs, deliverability and supportability of the solutions, and ensure they’re fully understood by the account team and the prospect
• You will work with contractors and engineers to design, coordinate and implement low voltage construction solutions for large residential multi-dwelling projects
• You will take ownership of the projects from inception to completion including the sales solution design and support, the coordination with the construction teams, the site reviews and scheduling controls, the conflict resolution and billing and final commissioning and close out work
• You’ll meticulously document and advance the solution specifications internally and support downstream service delivery and support
• As a key source of feedback from the field, you’ll regularly deliver structured, succinct and measured insights to internal Strategic & Commercial Management teams responsible for service lifecycle management, as the voice of our customers
• You’ll foster strong relationships with other internal Rogers groups including Network Planning, Transport and Engineering, Service Delivery, and Service Assurance in support of providing a great customer experience
• In support of keeping our team at the forefront of telecommunications’ evolution, you’ll both receive, and deliver, comprehensive formal technical training to/from your peers

What you’ll bring to the role

• A University degree or technical diploma in construction management, Engineering, IT, Computer Science, or related field and/or relevant experience
• You will have 10 years minimum direct experience working in construction in a management capacity; reviewing drawings, creating quotes and designs, creating SI or RFI, attending construction meetings and directing trades on site. Direct construction site experience is critical here
• Experience managing and implementing low voltage construction systems is essential- cabling infrastructure, base building networks including wireless, security ( access and cameras ) etc.
• You’re a strategic and creative thinker, able to both understand the big picture, and dig into the finer details
• A proven record in solution and product positioning, technical writing, communication and presentation
• Ability to persuade, negotiate and sell
• Experience as a primary content contributor for complex RFP documents
• Advanced knowledge of Microsoft Office applications (Word, Excel, Project, Visio, Sharepoint, Teams, etc.)
• Use of a personal vehicle for business purposes is required

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 855 York Mills Rd. (022), North York, ON
Travel Requirements: Up to 25%
Background Check(s) Required: Canadian Criminal Record Check, Credit Check, and Driver's Abstract
Posting Category/Function: Sales & Professional Services
Requisition ID: 332251

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ. Posting Notes: Corporate

Location: North York, ON, CA Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including

Health & well-being benefits; Donation matching; Paid time off for volunteering; Wealth Accumulation including: Pension plan & Employee stock options; Generous employee discounts; Leadership development, Mentorship, and Coaching programs

Available for full-time and part-time permanent employees, some restrictions apply

Job Segment: Technical Writer, Computer Science, Developer, Pre-Sales, RFP, Technology, Sales