Hybrid Undergraduate Programs Coordinator

The University of Alberta; Edmonton; Hybrid; CAD 54,000 - 75,000; Full time

Job summary

A leading Canadian university in Edmonton seeks a Program Coordinator to provide front-line advising for Bachelor of Commerce students. This hybrid role includes administrative support, managing student inquiries, and ensuring the delivery of accurate information about academic requirements. Ideal candidates have a post-secondary degree and strong communication, organizational, and problem-solving skills. The university is committed to fostering a diverse and inclusive environment while promoting community and belonging.

Qualifications

• Three to four years' experience in a service-centred environment, preferably post-secondary.
• Ability to multitask and set priorities with attention to detail and accuracy.
• Ability to work independently as a key member within a student service office focused on excellent customer service.

Responsibilities

• Provides front-line advising for current Bachelor of Commerce students.
• Maintains accurate records of student interactions and decisions.
• Acts as the first point of contact for the Undergraduate Program.

Skills

Excellent communication

Problem-solving skills

Attention to detail

Interpersonal skills

Computer skills

Education

Post-secondary degree or diploma

Tools

PeopleSoft

Microsoft Excel

Microsoft Word

Spreadsheets

Job description

A leading Canadian university in Edmonton seeks a Program Coordinator to provide front-line advising for Bachelor of Commerce students. This hybrid role includes administrative support, managing student inquiries, and ensuring the delivery of accurate information about academic requirements. Ideal candidates have a post-secondary degree and strong communication, organizational, and problem-solving skills. The university is committed to fostering a diverse and inclusive environment while promoting community and belonging.