Hybrid Service Coordinator: Dispatch & Billing

Siemens Mobility; Oakville; Hybrid; CAD 45,000 - 63,000; Full time

Job summary

A leading technology company in Canada is seeking a Service Coordinator for a hybrid position. This role involves managing customer service requests and billing coordination to enhance customer satisfaction. Ideal candidates will have strong communication skills, the ability to prioritize tasks, and experience in a fast-paced environment. The position offers a salary range of $45,000 – $63,000 CAD, based on experience.

Benefits

Flexible work environment

Profit sharing

Career advancement opportunities

Employee perks and discounts

Qualifications

• Understand client needs and respond effectively.
• Ability to work independently with minimal supervision.
• Ease of working in a fast-paced environment.

Responsibilities

• Respond to customer calls and schedule technicians.
• Manage billing of services and ensure accuracy.
• Follow up with customers to ensure satisfaction.

Skills

Strong verbal and written communication skills

Time management ability

Problem-solving skills

Bilingualism English/French

Collaboration skills

Tools

SAP

Job description

A leading technology company in Canada is seeking a Service Coordinator for a hybrid position. This role involves managing customer service requests and billing coordination to enhance customer satisfaction. Ideal candidates will have strong communication skills, the ability to prioritize tasks, and experience in a fast-paced environment. The position offers a salary range of $45,000 – $63,000 CAD, based on experience.