Hybrid Case Manager: Community Recovery Advocate

Canadian Red Cross; Newfoundland and Labrador; Hybrid; CAD 55,000 - 70,000; Full time

Job summary

A leading humanitarian organization is seeking a Case Manager to support individuals affected by emergencies in the Carbonear area, NL. This role involves assessing client needs, documenting interactions, and connecting clients with available resources. Ideal candidates will have at least 3 years of experience in social services and a related diploma. The position offers a hybrid work model, and applicants must be eligible to work in Canada. A valid driver's license is required and applicants must manage sensitive situations with empathy and detail.

Benefits

Accessible and diverse work environment

Support for ongoing training

Qualifications

• Minimum 3 years' experience in relevant field.
• Proficiency in standard computer applications.
• Ability to work in sensitive situations.
• Valid driver's license required.

Responsibilities

• Support clients affected by emergencies.
• Document thorough interactions with clients.
• Collaborate with team members.
• Identify trends in client needs.

Skills

Active listening

Communication skills

Computer proficiency

Diplomacy and empathy

Attention to detail

Education

Post-secondary certification/diploma in social work or related field

Tools

Microsoft Office Suite

Client database software

Job description

A leading humanitarian organization is seeking a Case Manager to support individuals affected by emergencies in the Carbonear area, NL. This role involves assessing client needs, documenting interactions, and connecting clients with available resources. Ideal candidates will have at least 3 years of experience in social services and a related diploma. The position offers a hybrid work model, and applicants must be eligible to work in Canada. A valid driver's license is required and applicants must manage sensitive situations with empathy and detail.