Human Resources Operations Manager

Movable Ink; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology company in Toronto is seeking an experienced HR Operations Specialist. This role involves improving HR processes, administering systems like Workday and BambooHR, and managing data integrity for decision-making. The ideal candidate possesses strong organizational skills, 5+ years of experience in HR operations, and proficiency in Excel, including pivot tables and data analysis. A commitment to a diverse work environment is essential. This role is vital for enhancing the employee experience and ensuring operational efficiency.

Qualifications

• 5+ years of experience in HR Operations or a related People Operations role.
• Experience administering HRIS platforms such as Workday, BambooHR, ADP, or similar systems.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Experience using People data and reporting to support operational decisions.
• Proficiency in Excel, including pivot tables and VLOOKUPs.

Responsibilities

• Own and improve core HR operational processes, focusing on efficiency and compliance.
• Administer People systems, ensuring data integrity and system alignment.
• Identify and implement process improvements in collaboration with stakeholders.
• Design and deliver People reporting and analytics.
• Support payroll administration to ensure accuracy and compliance.

Skills

Experience in HR Operations

Workday

BambooHR

Data analysis

Excel proficiency

Automation tools

Tools

ADP

UKG

ChartHop

Job description

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

Responsibilities

• Own and improve core HR operational processes, including onboarding, offboarding, annual performance reviews, employee lifecycle changes, leaves of absence, and job changes, with a focus on efficiency, accuracy, and compliance.
• Administer People systems by maintaining data integrity, managing system configuration, and supporting integrations across HRIS, ATS, payroll, and benefits platforms.
• Identify and implement process improvements in partnership with People team members and cross-functional stakeholders to streamline workflows and support the employee experience.
• Collaborate with Finance, IT, and Information Security teams to support compliance, system alignment, and data security across People operations.
• Create, maintain, and scale documentation for HR processes and standard operating procedures to ensure consistency and clarity.
• Conduct regular audits of employee data to support accuracy, compliance, and alignment with internal policies and external regulations.
• Design and deliver People reporting and analytics, including dashboards and summaries that surface workforce trends and support informed decision-making.
• Support payroll administration to help ensure continuity, accuracy, and compliance.

Qualifications

• 5+ years of experience in HR Operations or a related People Operations role
• Experience administering HRIS platforms such as Workday, BambooHR, ADP, UKG, ChartHop, or similar systems
• Experience using People data and reporting to support operational decisions and process improvements
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Experience supporting global People operations, including employee data management, system integrations, and reporting
• Experience handling confidential employee information in accordance with company policies and applicable regulations
• Proficiency in Excel, including pivot tables, VLOOKUPs, and data analysis
• Experience using automation and AI-enabled tools to improve HR processes, data accuracy, and operational efficiency

Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.