Housing Temporary Employment Register - Metropolitan

Government of Western Australia; Southwestern Ontario; On-site; CAD 70,000 - 93,000; Full time

Job summary

A government housing agency in Western Australia is seeking dedicated individuals for multiple positions aimed at delivering affordable housing solutions. Roles include Customer Service Officer, Housing Services Officer, Property Services Officer, and Case Manager. Successful candidates will play a critical part in supporting vulnerable communities, ensuring tenants receive assistance, and maintaining public housing standards. Join a collaborative team committed to making a difference in people's lives. Competitive salary package offered.

Qualifications

• Experience in customer service and support roles.
• Ability to manage tenancy issues effectively.
• Skills in property management and maintenance.

Responsibilities

• Deliver excellent customer service ensuring access to affordable housing.
• Manage and monitor public housing tenancies.
• Oversee property maintenance functions and ensure compliance.

Skills

Customer service

Tenancy management

Property maintenance

Case management

Job description

Location : Perth Directorate :

Housing Services Position number / Pool Ref number :

VCID03239 Work Type :

Fixed Term - Full Time, Fixed Term - Part Time Closing Date :

2026-08-21 4 : 00 PM Housing Temporary Employment Register - Metropolitan

Levels 2 – 4, $76,912 - $100,526 pa, PSCSAA 2024

Come join the team at the new Department of Housing and Works.

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

About the Housing Temporary Employment Register :

The Housing Temporary Employment Register is an online portal where you can express interest in full-time or part-time opportunities, including :

• Fixed-term or secondment opportunities (up to 12 months)
• Transfer at level for current permanent public sector employees

The register is actively monitored by hiring managers who match applicants with roles that align closely with their skills and experience. One of the key benefits of applying through our temporary employment registers is that you can be appointed directly via a streamlined process as opportunities become available—saving time and simplifying your path into meaningful work.

About the Roles :

Are you ready to make a meaningful impact in the lives of Western Australians who need it most?

Join us in a position where your work directly supports some of the most vulnerable members of our community. Our teams operate across the human services sector to create and deliver affordable housing solutions for people who may otherwise struggle to access safe, appropriate accommodation.

Every position contributes to building stronger, more inclusive communities—and your contribution can truly make a difference.

Some of the roles you may be considered for as part of our register include :

Customer Service Officer – Level 2

Works as part of a collaborative Team to deliver first class customer service aiming to ensure all eligible Western Australians have access to affordable and secure housing. This is an office based, front line position and our first point of contact for people seeking the Departments assistance.

Housing Services Officer – Level 3

Responsible for the management and monitoring of a designated number of State Public Housing tenancies to ensure Tenants are supported, payment of rent is sustained, and properties are cared for and maintained. Typically you can expect to manage between 250-300 tenancies and spend at least 2 days a week out of the office and with your tenants.

Property Services Officer – Level 3

Responsible for managing, controlling, and monitoring the property maintenance functions for a designated number of properties within the Housing Mantenance Services area as part of a Team ensuring compliance accountability and quality control is maintained. Typically you can expect to manage the maintenance needs of approx. 600 properties. This role is often in the field, inspecting properties and maintenance works carried out.

Case Manager – Level 4

Manages complex tenancy issues, including complaints and disruptive behaviour, within public housing. Conducts investigations, liaises with stakeholders, and takes appropriate action to ensure fair, effective resolution. Supports safe, sustainable housing outcomes through accountability and collaboration.

Want to Learn More About the Roles?

To explore each role in more detail, click on your preferred location below