Hotel Ops Lead - Training, Budgets & Guest Experience

Camrose Motel; Camrose; On-site; CAD 45,000 - 65,000; Full time

Job summary

A local hotel in Alberta is seeking an Operations Manager to develop and implement policies, manage budgets, and oversee daily operations. The role involves training staff, addressing customer concerns, and creating marketing plans. Candidates must have attention to detail and experience in a similar role. This position requires a secondary school graduation certificate and offers on-site work only.

Qualifications

• 1 to 2 years of experience in a related field is required.
• Attention to detail is crucial for this position.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Conduct training sessions for new staff.
• Prepare budgets and monitor revenues and expenses.
• Prepare and implement marketing plans.
• Arrange for and oversee maintenance activities.
• Address customers' complaints or concerns.

Skills

Attention to detail

Computer and technology knowledge

MS Excel

Education

Secondary (high) school graduation certificate

Job description

A local hotel in Alberta is seeking an Operations Manager to develop and implement policies, manage budgets, and oversee daily operations. The role involves training staff, addressing customer concerns, and creating marketing plans. Candidates must have attention to detail and experience in a similar role. This position requires a secondary school graduation certificate and offers on-site work only.