Hotel GM: Lead Guest Experience & Team Growth

Custom Software Systems Inc.; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading hotel management company in Ottawa is looking for a General Manager to oversee the Microtel Inn & Suites by Wyndham Kanata. This role requires a proactive leader with over 5 years of hospitality experience, strong budgeting skills, and commitment to community engagement. The General Manager will drive operations, maintain high guest satisfaction, and foster a positive team environment. Competitive compensation and potential relocation support are offered, along with opportunities for career advancement in a vibrant community.

Benefits

Competitive compensation package

Performance bonus

Possible relocation allowance

Comprehensive training

Career advancement opportunities

Qualifications

• 5+ years of progressive hospitality or leadership experience.
• Proven record of balancing guest satisfaction and financial performance.
• Ability to lead and coach a team effectively.

Responsibilities

• Lead day-to-day hotel operations ensuring brand compliance.
• Maintain high guest satisfaction by monitoring service delivery.
• Collaborate with corporate support teams across various functions.

Skills

Leadership Skills

Guest Services

Budgeting

Recruitment

Community Engagement

Job description

A leading hotel management company in Ottawa is looking for a General Manager to oversee the Microtel Inn & Suites by Wyndham Kanata. This role requires a proactive leader with over 5 years of hospitality experience, strong budgeting skills, and commitment to community engagement. The General Manager will drive operations, maintain high guest satisfaction, and foster a positive team environment. Competitive compensation and potential relocation support are offered, along with opportunities for career advancement in a vibrant community.