hotel front office manager

Travelodge Mountview Kamloops; Kamloops; On-site; CAD 40,000 - 60,000; Full time

Job summary

A hospitality company in Kamloops is seeking a Manager to oversee daily operations. The ideal candidate will have 2-3 years of experience and a relevant diploma. Responsibilities include developing policies, supervising staff, and preparing budgets. This position requires strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• 2-3 years of experience in a relevant management position.
• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
• Fluency in English.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Supervise staff and conduct training sessions.
• Prepare budgets and monitor revenues and expenses.

Job description

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Address customers\' complaints or concerns
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Experience

• 2 years to less than 3 years
• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week