hotel front desk clerk

Government of Canada; Baldwin Township; On-site; CAD 30,000 - 40,000; Full time

Job summary

A government organization is seeking individuals for a hospitality role in Baldwin Township, Ontario. Responsibilities include registering guests, managing reservations, and providing information about facilities. Candidates should have a secondary school graduation certificate and experience in customer service. The position requires on-site work at the physical location, ensuring excellent guest service and managing clerical tasks.

Qualifications

• Experience in customer service is required.
• Experience with clerical duties is beneficial.
• Ability to work on-site without remote options.

Responsibilities

• Register arriving guests and assign rooms.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Process guests' departures, calculate charges and receive payments.
• Maintain an inventory of vacancies, reservations, and room assignments.
• Perform clerical duties such as faxing, filing, and photocopying.
• Provide excellent customer service.

Education

Secondary (high) school graduation certificate

Job description

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Provide customer service