Hotel Front Desk Agent – Guest Services

Manitoulin Hotel & Conference Centre; Northeastern Manitoulin and the Islands; On-site; CAD 30,000 - 60,000; Full time

Job summary

A hospitality venue in Ontario is seeking a Front Desk Hotel Clerk. In this role, you will register guests, manage reservations, and provide excellent customer service. The position requires at least one year of experience and the ability to communicate effectively in English. You will work on-site and must be able to perform clerical duties, as well as handle guest inquiries. Benefits include free parking and on-site amenities, with a competitive hourly wage of $17.60.

Benefits

Free parking available

Wellness program

On-site housing options

On-site amenities

Qualifications

• Must have 1 year to less than 2 years of experience in a similar role.
• Strong command of the English language required.

Responsibilities

• Register arriving guests and assign rooms.
• Resolve complaints and claims.
• Process group arrivals and departures.
• Provide information on hotel facilities and services.

Skills

Customer service

Problem-solving

Communication

Multitasking

Education

Secondary (high) school graduation certificate

Job description

A hospitality venue in Ontario is seeking a Front Desk Hotel Clerk. In this role, you will register guests, manage reservations, and provide excellent customer service. The position requires at least one year of experience and the ability to communicate effectively in English. You will work on-site and must be able to perform clerical duties, as well as handle guest inquiries. Benefits include free parking and on-site amenities, with a competitive hourly wage of $17.60.