Hotel Assistant Manager

Courtyard by Marriott Toronto Downtown; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A downtown hospitality venue in Toronto seeks a management professional to oversee daily operations. Candidates should have a Bachelor's degree and 3-5 years of experience. The role includes recruiting and training staff, managing budgets, and addressing client needs. Excellent communication skills and a client-focused attitude are essential. The position requires on-site work with no remote options. Competitive health and financial benefits are offered.

Benefits

Dental plan

Disability benefits

Health care plan

Life insurance

Other benefits

Qualifications

• 3 years to less than 5 years of experience required.
• Ability to develop and implement policies and procedures for daily operations.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Conduct training sessions.
• Negotiate with clients for the use of facilities.
• Perform front desk duties.
• Prepare budgets and monitor revenues and expenses.
• Enforce policies and procedures.
• Address customers' complaints or concerns.
• Assist clients/guests with special needs.
• Establish work schedules.

Skills

Client focus

Excellent oral communication

Excellent written communication

Efficient interpersonal skills

Flexibility

Initiative

Team player

Education

Bachelor's degree

Job description

Overview

Languages: English

Education

• Bachelor's degree

Experience

3 years to less than 5 years

Work location

On site. Work must be completed at the physical location. No option to work remotely.

Responsibilities

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Establish work schedules

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Life insurance

Other benefits

• Other benefits