Home Care Service Coordinator

Addus HomeCare; Litchfield; On-site; CAD 40,000 - 55,000; Full time

Job summary

A home care service provider in Quebec is seeking a Supervisor to manage in-home care services and staff. The role includes scheduling, processing patient authorizations, and ensuring compliance with care plans. Ideal candidates will have at least one year of caregiving experience and strong organizational skills. This position offers full-time hours and comprehensive benefits.

Benefits

Medical, Dental and Vision Benefits

Monthly Bonus

PTO Plan

Retirement Planning

Life Insurance

Qualifications

• 1 year of caregiving/personal care experience required.
• 1 year of office experience required.
• Must have reliable transportation.

Responsibilities

• Schedule and supervise in-home care workers and clients.
• Create and manage work schedules, ensuring care plans are followed.
• Process patient authorizations and manage client records.
• Accountable for employee performance and conduct.

Skills

Interpersonal skills

Organizational skills

Communication skills

Computer skills (Microsoft Word, Excel)

Education

High school diploma or equivalent

Job description

Career Opportunities with Addus HomeCare

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Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.

Hours: Full Time: Monday through Friday 8 am to 5 pm (1-hour lunch break). On-Call 24/7 Every two weeks after 90 days of employment with additional pay. When on-call may need to cover shifts in the field with mileage reimbursed.

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Monthly Bonus in addition to the hourly rate
• PTO Plan
• Retirement Planning
• Life Insurance
• Schedules employees as directed by client's care plan established upon intake.
• Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
• Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
• Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
• Must have high school diploma or equivalent.
• 1 year of caregiving/ personal care and 1 year of office experience.
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
• Must have reliable transportation.

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.