Hollister CO. - Brand Representative, Outlet Collection at Niagara

ABERCROMBIE AND FITCH; Niagara-on-the-Lake; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading specialty retailer in Niagara-on-the-Lake is seeking a Brand Representative who provides exceptional customer service while ensuring store presentation and maintaining a welcoming sales floor. The ideal candidate demonstrates adaptability, a strong work ethic, and excellent communication skills. This role offers competitive compensation, merchandise discounts, a flexible schedule, and opportunities for career advancement. Join a global team that celebrates individuality and personal growth.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Global Team Support

Responsibilities

• Provide great customer service by anticipating and responding to customer needs.
• Ensure store presentation and maintain the sales floor.
• Communicate in a genuine and articulate way with customers.
• Demonstrate applicable asset protection and shrink measures.
• Follow policies and procedures.
• Participate in training and development.

Skills

Adaptability / Flexibility

Applied Learning

Attention to Detail

Multi-Tasking

Work Ethic

Job description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

Qualifications

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Work Ethic

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate you for Being YOU

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Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer