Guest Services Agent / Night Auditor

Prestige Hotels and Resorts; Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

A family-owned hotel chain in Kelowna is hiring a part-time Front Desk Agent/Night Auditor. Ideal candidates should possess excellent communication and customer service skills. Prior front desk experience is an asset, but it is not required. The role requires flexibility to work day and night shifts, with a competitive hourly wage of $18 – $19. The company emphasizes community involvement and offers various discounts for employees.

Benefits

Competitive hourly wage

Restaurant and hotel discounts

Qualifications

• Must be willing to work both day shifts & Night Audit shifts (11 PM – 7 AM).
• Front desk experience is an asset but NOT required.
• Must be willing to get Basic First Aid.

Responsibilities

• Provide excellent guest services during both day and night shifts.
• Handle front desk operations including check-ins and check-outs.

Skills

Excellent communication and customer service skills

Strong written and verbal skills

Ability to work day and night shifts

Job description

• Open to International applicants with valid Canadian Work permits: Yes

Prestige Vernon Hotel is looking for a permanent, part-time Front Desk Agent/Night Auditor (also known as a Guest Services Agent/Night Auditor).

Who are we?

We are more than a hotel chain. We are B.C.’s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company values.

What is in it for you?

• Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna’s House and our Go Green Program)
• Competitive hourly wage based on your experience ($18 – $19 per hour)
• Restaurant and hotel discounts

Responsibilities & Qualifications

What does an ideal candidate look like?

• Must be willing to work both day shifts & Night Audit shifts (11 PM – 7 AM)
• Excellent communication and customer service skills
• Must have strong written and verbal skills
• Front desk experience is an asset but NOT required
• Must be willing to get Basic First Aid
• Must be legally entitled to work in Canada