Guest Experience & Service Leader

The Canadian Brewhouse; Richmond; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading independent restaurant group in Metro Vancouver is seeking a passionate Service Manager to enhance guest experiences and guide the team. The role requires strong communication skills, a dedication to learning and problem-solving, and an ambition to contribute positively to the restaurant's culture. Benefits include flexible hours, advancement opportunities, and performance-based bonuses. The Canadian Brewhouse values diversity and is committed to creating an inclusive environment for all employees.

Benefits

Flexible Hours

Advancement Opportunities

Benefit packages

Performance based bonuses

Staff Discount

Lifelong Friendships

Qualifications

• A passion for people and love for the industry.
• Strong ability to communicate effectively.
• Ambition to create the best experience for team and guests.

Responsibilities

• Handle difficult situations and guide the team.
• Ensure all guests are receiving a ‘wow’ experience.
• Lead, coach, and mentor your team.
• Monitor and troubleshoot building maintenance.
• Work closely to ensure all ordering and tasks are completed.

Skills

Passion for people

Strong communication skills

Problem-solving mindset

Willingness to learn

Job description

A leading independent restaurant group in Metro Vancouver is seeking a passionate Service Manager to enhance guest experiences and guide the team. The role requires strong communication skills, a dedication to learning and problem-solving, and an ambition to contribute positively to the restaurant's culture. Benefits include flexible hours, advancement opportunities, and performance-based bonuses. The Canadian Brewhouse values diversity and is committed to creating an inclusive environment for all employees.