Groups and Programs Travel Coordinator

PAL Airlines; San Juan de Terranova; On-site; CAD 40,000 - 55,000; Full time

Job summary

A regional airline company in Canada is seeking a Groups & Programs Travel Coordinator. This full-time role involves providing quotes, booking travel for groups, and coordinating with various departments to ensure seamless travel experiences. Ideal candidates should have experience in travel coordination, excellent organizational skills, and the ability to work under pressure. The position offers comprehensive benefits including health insurance, a pension plan, and travel privileges. Join a team that values diversity and inclusion.

Benefits

Travel privileges with PAL and its network

Comprehensive health benefits

Defined Contribution Pension Plan

Employee Stock Purchase Plan

Employee Tuition Assistance Program

Employee and Family Assistance Programs

Qualifications

• Previous experience in flight operations or travel coordination preferred.
• Flexibility to work irregular hours including weekends and holidays.

Responsibilities

• Providing quotes for group travel requests.
• Booking accepted quotes and processing payments.
• Coordinating all group travel with necessary departments.
• Aiding groups/program participants and ensuring accurate information.
• Maintaining proper documentation and records.

Skills

Organizational skills

Multitasking abilities

Communication skills

Interpersonal skills

Attention to detail

Ability to work under pressure

Education

University Degree or College Diploma in Business

Job description

At PAL Airlines we are dedicated to provide air travelers with reliable, on-time performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we’re looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you’re the person we are looking for!

We are currently seeking a Groups & Programs Travel Coordinator on a full-time basis located in St. John's, NL.

Duties and Responsibilities:

• Providing quotes for group travel requests
• Booking accepted quotes and processing payments
• Coordinating all group travel with all required departments
• Liaising with Flight Operations department during irregular operations when required
• Aiding and supporting groups/program participants
• Ensuring accurate and up-to-date information is available to all stakeholders
• Coordinating special programs that include booking, processing payment and reporting
• Maintaining proper documentation and records
• Weekly, Monthly, Yearly reporting
• Coordinate with Sales to help enhance and grow our Group program
  • This may involve travel to networking Events, sales event, meetings, etc.
• The candidate will help our reservations department by being in the reservations queue during select periods through the year
• After hours availability is required
• Other assigned duties as required

Qualifications:

• Previous experience in flight operations, travel coordination, and/or Travel and Tourism is preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle time-sensitive tasks.
• Attention to detail and accuracy.
• Flexibility to work irregular hours, including weekends and holidays.
• University Degree or College Diploma with a focus in Business would be considered an asset.

What we offer

• Travel privileges with PAL and its network
• Comprehensive health benefits including medical, dental, vision, and life insurance
• Defined Contribution Pension Plan
• Employee Stock Purchase Plan
• Employee Tuition Assistance Program
• Employee and Family Assistance Programs

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

#PALAirlines