Ground Floor Team Member (Front of House)

Premier Inn; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Part time

Job summary

A major hospitality company is seeking a Ground Floor Team Member for their Elgin hotel. This part-time role offers 25 hours per week with a pay rate of up to £12.56 per hour. The ideal candidate should possess a friendly personality, good communication skills, and a positive attitude towards teamwork. Full training will be provided, making it suitable for those without previous experience. The position involves welcoming guests, supporting food and drink services, and maintaining high standards of cleanliness in the hotel environment.

Benefits

Staff discounts on stays and restaurants

Extensive training and development opportunities

Pension and savings schemes

Access to wellbeing and retail discount programmes

Qualifications

• Positive attitude and willingness to learn.
• Ability to work in a team in a fast-paced environment.
• Reliable and comfortable in customer-facing roles.

Responsibilities

• Welcome guests and ensure a comfortable stay.
• Provide front of house service and support food and drink service.
• Assist with bar or restaurant duties and keep public areas clean.

Skills

Friendly personality

Good communication skills

Flexible

Teamwork

Job description

Part time, fixed term
25 hours per week
Up to £12.56 per hour

Premier Inn is recruiting a Ground Floor Team Member to join its Front of House team at the Elgin hotel, helping deliver a welcoming and reliable experience for guests from check in to check out.

This is a customer facing role suited to someone friendly, flexible, and comfortable working as part of a busy hospitality team, with full training provided and an immediate start available.

The role

As a Ground Floor Team Member, you will be the first point of contact for guests, welcoming them to the hotel and helping ensure they have a comfortable and enjoyable stay.

Your duties will include front of house service, supporting food and drink service, assisting with bar or restaurant duties, and working alongside housekeeping colleagues to help keep rooms and public areas presented to a high standard.

The role is varied and hands on, requiring a calm and positive approach even during busy periods, and a genuine focus on good customer service.

No previous experience is required, as full training and support will be provided from day one.

Working pattern

This is a part time, fixed term role running until 31 October 2026.

The position is contracted at 25 hours per week, worked across five days, including evenings and weekends.

The role is based at Premier Inn, 15 Linkwood Way, Elgin, Moray, IV30 1HY.

What we are looking for

This role would suit someone with a friendly personality and a positive attitude who enjoys working with people.

You should be reliable, flexible, and comfortable working as part of a team in a fast paced environment.

Good communication skills and a willingness to learn are more important than previous experience.

What is on offer

The hourly rate for this role is up to £12.56 per hour.

Whitbread offers a range of staff benefits including extensive training and development opportunities, staff discounts on Premier Inn stays and Whitbread restaurants, pension and savings schemes, and access to wellbeing and retail discount programmes.

This role also offers the opportunity to build a longer term career within one of the UK’s leading hospitality businesses.

How to apply

This role is being recruited directly by Whitbread.

Please apply online via the Whitbread careers portal.