Community Support Worker

New Age Services (NAS) Inc.; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community support organization in Calgary is looking for a Community Support Worker to provide assistance for individuals with disabilities. This permanent position offers 40 hours per week with duties including medical support, daily documentation, and transportation for appointments. Ideal candidates have a background in human services and must possess strong leadership skills to manage crises effectively. A valid driver's license is required, and the starting pay is $21.19 per hour with additional benefits.

Benefits

4% vacation pay

5 flex days after 3 months

Mileage reimbursement at $0.50/km

Qualifications

• Comfortable supporting individuals with diverse disabilities.
• Valid class 5 driver's license and reliable vehicle.
• Previous experience in human services preferred.

Responsibilities

• Provide emotional and physical support to individuals.
• Administer medications and daily documentation.
• Assist with daily chores and activities in the community.

Skills

Knowledge of trauma-informed care

Intermediate computer skills

Strong leadership skills

Ability to manage crises

Education

Canadian Certificate/Diploma in Human Services

Job description

Posted Tuesday, January 13, 2026 at 9:00 a.m.

Overview

Why work for New Age Services?

NAS Inc. provides the best services for Individuals with development disabilities and complex needs through the support of our diverse team of dedicated professionals in the city of Calgary. As we value diversity and inclusion, we believe that it makes us stronger. We offer a collaborative team environment, ongoing training and development opportunities, competitive wages and benefits. Our culture is defined by the 3Ps - purpose, people, and pioneering. We are united by our shared value to serve a bigger purpose than ourselves.

Our Individuals at our Nelson Group Home are looking for a Community Support Worker professional. This group home resides in Northwest area of Calgary. On this team, you will be supporting a variety of Individuals will complex behaviors and disabilities. Your expectation will be to motivate our Individuals to be independent and have a valued role in the community.

Individuals you support may have diagnoses such as FASD, Borderline Personality, ADHS, Addiction, Complex Trauma, Schizophrenia, A.D.H.D, Mood Disorders, and other developmental disabilities. You will follow the individualized support plans for each individual to help them work towards and achieve their goals. The Individuals you work with may require personal care, g-tube feedings, for you to drive and accompany them to medical appointments, or other assistance in their daily activities.

With a passion for supporting people with disabilities, you will …

Responsibilities

• Provide medical, technological, environmental, emotional, physical, and behavioural support
• Attend medical/legal appointments with the Individuals
• Administer daily documentation, medication of the Individual, and key worker duties
• Assist Individuals in their daily chores and activities within the community or in the group home
• Support safety and cleanliness of the Individual's living space
• Complete tasks such fire drills//hazard assessments
• Communicate with OPG/Guardians/Family Member
• Collaborate, advocate & research for the support Individual if necessary such as hospitals if required
• Specific support to the Individuals on an ODP (Opioid Dependency Program) or O.A.T
• Drive to meet Individuals, or be able to transport them to activities or appointments throughout the day
• Learn the behavioural support plans to better understand Individual needs and requirements.
• Effectively complete required incident reports

About you

You are someone who is dedicated to learning and researching about ongoing behaviors or concerns of the Individuals. As this group home facility is heavy on Individuals with trauma and addiction, you have previous work or learning experience in Harm Reduction Philosophy& Trauma Informed Care Practices,.You have an adequate knowledge about current mental health and addiction concerns and behaviors. You have previous experience or knowledge regarding bio hazards or illicit substances use. You are willing take training on Universal Precaution or Infection Prevention & Control and support the Individuals using PPE. You are ready to work in an environment that promotes the safe disposal of used needles or drug paraphernalia. You are willing to understand and learn the Individual's trauma history and collaborate with your team to come up with strategies to support them. You have excellent leadership skills and qualities, where you are not afraid to step-up in a crisis situation. You are someone who brings an adaptive, strong, and bold personality, as there will be Individuals who have verbally and physically aggression tendencies.

Details

This is Permanent position offering 40 hours per week . The schedule is Saturday, Sunday, Tuesday, Thursday, Friday from 3:00 PM to 11:00 PM. Since driving is required for this position, we reimburse mileage at $0.50/km. The starting pay rate for this position is $21.19 per hour. This role includes 4% vacationpay plus an additional 5 flex days per year after the first 3 months of employmen t. All regular staff are eligible to pick up additional casual hours at any of our locations outside of their scheduled hours.

Minimum Requirements

• Minimum of a Canadian Certificate/Diploma in theHuman Services or Disability sector(equivalencies will be considered)
• Intermediate computer skills and MS Office proficiency
• Valid class 5 driver ’slicense and a reliable vehicle, withminimum $2,000,000 liability insuranceby time of hire
• Comfortable supporting Individuals with diverse disabilities and complex diagnoses

Preferred Requirements

• One-year relevant experience in thehuman services fieldand/or prior experience in a fast-paced day program/outreach is preferred
• Previous experience with trauma, addiction, harm reduction and substance use
• Previous work experience in a group home would be an asset
• Having a medical background - whether professional or academic