Full Time - Southgate Mall Security Guard (Nights)

Paladin Security Group Ltd; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading security services provider in Canada is seeking dedicated Security Personnel to ensure safety and support clients. Responsibilities include customer service, conducting patrols, handling emergencies, and writing reports. Ideal candidates have strong communication and observational skills, and a Class 5 license is required. The position includes benefits like medical and dental insurance, as well as daily pay options for flexibility.

Benefits

Medical Insurance

Dental Insurance

DailyPay options

Qualifications

• Security license is preferred.
• Security experience is preferred.
• Class 5 Advanced or higher license is required.
• Ability to walk 18/20km and stairs.

Responsibilities

• Provide exceptional customer service and assistance.
• Conduct proactive patrols to ensure safety.
• Attend and investigate security alarms.
• De-escalate crisis situations and provide support.
• Write clear and detailed incident reports.
• Provide first aid and medical response when required.

Skills

Customer service

Communication

Observational skills

Decision-making in emergencies

Education

High School Diploma/GED

Job description

Overview Job Skills / Requirements

• Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
• Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
• Attend and investigate security alarms and emergencies in a timely and professional manner
• De‑escalate crisis situations, provide support and liaise with emergency personnel, including police, fire and paramedic resources
• Exercise crowd control and evict trespassers
• Write clear and detailed reports including incident, emergency, liability and day‑to‑day reports
• Provide first aid and medical response when required to any person(s)
• Utilize two‑way radios and computer applications to communicate site activities
• Handle Lost & Found items and inquiries

Job Requirements

• Security license is preferred
• Security experience is preferred
• Class 5 Advanced or higher license is required (Class 7 not accepted)
• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Strong observational skills
• Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
• Ability to walk 18/20km and stairs

*Paladin Security now offers DailyPay which allows employees to receive their pay any time before payday and easily track how much they're making. This allows employees to take out their pay off cycle if they wish and is just deducted off their normal pay cheque*

Education Requirements (All)

High School Diploma/GED

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance