Full-Time: Flexible Scheduling Contact Center Agent

The Sydney Call Centre; Sydney; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Entry-Level Contact Center Agent! This exciting full-time role offers you the chance to kickstart your career in customer service with comprehensive training and numerous advancement opportunities. You'll engage with customers, resolve inquiries, and promote new products while ensuring a top-notch service experience. With a supportive team culture and flexible scheduling options, this position is perfect for motivated individuals looking to make a difference. Embrace the opportunity to grow in a dynamic environment where your contributions are valued and rewarded.

Benefits

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Paid Training

Fun Work Environment

Casual Dress Code

Qualifications

• Must be 18 years or older with a high school diploma.
• Excellent organizational and communication skills required.

Responsibilities

• Handle inbound and outbound calls to support customer service.
• Ensure first call resolution through effective problem-solving.

Skills

Customer Service Orientation

Problem-Solving

Communication Skills

Multi-tasking

Conflict Resolution

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Windows Operating System

Job description

Join a forward-thinking company as an Entry-Level Contact Center Agent! This exciting full-time role offers you the chance to kickstart your career in customer service with comprehensive training and numerous advancement opportunities. You'll engage with customers, resolve inquiries, and promote new products while ensuring a top-notch service experience. With a supportive team culture and flexible scheduling options, this position is perfect for motivated individuals looking to make a difference. Embrace the opportunity to grow in a dynamic environment where your contributions are valued and rewarded.