Frontline IT Support Specialist for Quantum Tech

Xanadu; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading quantum computing company in Toronto is seeking an IT Support Specialist to provide high-quality technical support across the organization. The ideal candidate will manage IT issues, set up equipment, and assist with user onboarding. Expect a dynamic environment requiring strong experience with various operating systems and networking concepts. This role may involve weekend work and is suitable for someone detail-oriented and eager to learn in a groundbreaking field.

Qualifications

• 1-5 years of experience in a related IT position.
• Strong experience with Windows, Linux, and macOS.
• Familiarity with basic networking and cybersecurity concepts.
• Willingness to be part of on-call rotation and weekend IT-related activities.

Responsibilities

• Provide high-quality, front-line technical support across the organization.
• Act as a first point of contact for IT support requests.
• Troubleshoot hardware, software, and network issues.
• Set up and configure new laptops and desktops.
• Assist with user onboarding and offboarding.
• Support audio/visual setups for meetings.

Skills

Technical support

Troubleshooting

User onboarding

Windows

Linux

macOS

Networking concepts

Cybersecurity best practices

Detail-oriented

Agile environment

Education

Diploma and/or Bachelor's Degree in Computer Science, Information Systems, or Computer Engineering

Job description

A leading quantum computing company in Toronto is seeking an IT Support Specialist to provide high-quality technical support across the organization. The ideal candidate will manage IT issues, set up equipment, and assist with user onboarding. Expect a dynamic environment requiring strong experience with various operating systems and networking concepts. This role may involve weekend work and is suitable for someone detail-oriented and eager to learn in a groundbreaking field.