Front Office Operations Lead — Guest Experience

Marriott Hotels Resorts; Montreal; On-site; CAD 75,000 - 87,000; Full time

Job summary

A global hospitality company is seeking an Entry Level Manager for Rooms Operations in Montreal. This role involves supporting daily operations, supervising staff, and ensuring guest satisfaction while maintaining property standards. Candidates should have at least 4 years in guest services or possess a 2-year degree in hospitality with 2 years of relevant experience. The position offers a salary range of $55,000 to $63,000 annually with bonus eligibility.

Benefits

Bonus eligible

Qualifications

• 4 years of experience in guest services, front desk, or housekeeping.
• 2 years experience with a 2-year degree in related major.

Responsibilities

• Supervise daily operations of Rooms Operations.
• Manage and enhance the guest experience.
• Ensure the property maintains cleanliness standards.

Skills

Guest services

Supervisory skills

Communication

Problem-solving

Education

High school diploma or GED

2-year degree in Hospitality or related field

Job description

A global hospitality company is seeking an Entry Level Manager for Rooms Operations in Montreal. This role involves supporting daily operations, supervising staff, and ensuring guest satisfaction while maintaining property standards. Candidates should have at least 4 years in guest services or possess a 2-year degree in hospitality with 2 years of relevant experience. The position offers a salary range of $55,000 to $63,000 annually with bonus eligibility.