Front of House Leader: Guest Experience & Operations

Concorde Entertainment Group; Canmore; On-site; CAD 50,000 - 70,000; Full time

Job summary

A renowned entertainment company in Canmore is seeking an experienced manager to oversee front house operations at Bridgette Bar. This role involves tasks such as scheduling, inventory control, and ensuring remarkable client experiences. A successful candidate should have at least 3 years in a similar role, advanced knowledge of guest services, strong leadership skills, and the ability to manage a team effectively. Competitive salary and various benefits offered.

Benefits

Competitive annual salary

Gratuities

Duty meals

2 weeks’ vacation

Paid leave for sick and bereavement

Extended health benefits after 90 days

25% food & beverage discount

Qualifications

• Previous experience in a comparable role for at least 3 years.
• Demonstrated ability to consistently meet or exceed sales objectives.
• Experience and knowledge of budget analysis methods and accounting skills.

Responsibilities

• Ensure high-level professionalism and guest complaint resolution.
• Delegate tasks and manage staff workloads efficiently.
• Evaluate current practices to improve guest service and product quality.

Skills

Strong English communication skills

Leadership skills in a hospitality environment

Budget analysis methods

Ability to manage and train a team

Experience handling employee issues

Valid Food Safe Certification

Education

Food Safe Certification

Tools

Microsoft Office Suite

Job description

A renowned entertainment company in Canmore is seeking an experienced manager to oversee front house operations at Bridgette Bar. This role involves tasks such as scheduling, inventory control, and ensuring remarkable client experiences. A successful candidate should have at least 3 years in a similar role, advanced knowledge of guest services, strong leadership skills, and the ability to manage a team effectively. Competitive salary and various benefits offered.