front desk supervisor

SURESTAY PLUS BY BEST WESTERN BROOKS; Brooks; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local hotel in Brooks, Canada is looking for a supervisor to oversee staff and ensure quality service. Candidates must have a college diploma and 1-2 years of experience. Responsibilities include coordinating activities, resolving work issues, and assisting clients with special needs. Strong communication skills and the ability to work in a fast-paced environment are essential. This is a permanent role offering 40 hours of work per week.

Benefits

Parking available

Other benefits

Qualifications

• 1 to 2 years of experience or equivalent experience.
• Willingness to relocate.
• Ability to supervise 3-4 people.

Responsibilities

• Co-ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Assist clients with special needs.

Skills

Attention to detail

Client focus

Excellent oral communication

Excellent written communication

Team player

Education

College or CEGEP certificate or diploma

Tools

MS Outlook

Job description

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

• 1 year to less than 2 years
• or equivalent experience

Work Setting

• Rural area
• Willing to relocate
• Hotel, motel, resort

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients / guests with special needs
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Supervision

3-4 people

Computer and technology knowledge

• MS Outlook

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Organized
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you willing to relocate for this position?
• Do you have experience working in this field?

Other benefits

• Other benefits
• Parking available
• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week