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A leading moving and storage services company is seeking a customer service representative to provide exceptional support remotely from Hamilton, Ontario. Bilingual candidates fluent in French and English with a background in customer service or sales are preferred. The role offers a competitive salary up to $27 CAD per hour along with a rich benefits package and opportunities for career growth through training.
Employer Industry: Moving and Storage Services
Why consider this job opportunity:
- Salary up to $27 CAD per hour, plus discretionary sales bonuses
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage
- Opportunities for career growth and development through on-the-job training and free online courses
- Financial wellness programs, including tuition reimbursement and a 401(k) savings plan
- Work from the comfort of your home in Ontario, Canada
- Supportive training program designed to prepare you for success in customer service roles
What to Expect (Job Responsibilities):
- Provide exceptional customer service by actively listening and addressing customer needs during inbound calls
- Follow a structured sales process to confidently ask for business and overcome objections
- Manage multiple responsibilities while navigating various business software applications
- Participate in a comprehensive three-week training program to enhance skills and knowledge
- Maintain a private and quiet workspace for all work duties, including initial education and customer interactions
What is Required (Qualifications):
- Fluency in both French and English
- Minimum of one year of customer service or sales experience in a retail environment
- Exceptional interpersonal and communication skills, with a clear speaking voice
- Proven ability to prioritize tasks and manage multiple responsibilities effectively
- Completion of a job-related assessment is required for consideration
How to Stand Out (Preferred Qualifications):
- Experience in a remote work environment
- Familiarity with U-Haul products and services
- Previous training or experience in sales techniques
- Strong technical skills with business software applications
- Ability to adapt to changing customer needs and business priorities
#CustomerService #BilingualJobs #RemoteWork #CareerGrowth #SalesOpportunities
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