Food Service Manager
Location: Winnipeg, MB
Position Type: Full-Time
Reports To: Executive Director / Administrator
Overview
The Food Services Manager is responsible for overseeing all aspects of food service operations within the organization, ensuring high-quality meal preparation, safe food handling, and exceptional service delivery. This leader manages kitchen staff, coordinates menu planning, ensures dietary compliance, and maintains efficient, cost-effective operations that support resident satisfaction and health needs.
Key Responsibilities
- Operational Leadership
- Lead and supervise food service staff, including cooks, dietary aides, and support personnel
- Create staffing schedules, manage performance, and ensure adequate coverage for meal service
- Maintain a clean, safe, and efficient kitchen environment in accordance with public health and safety standards
- Menu Planning & Dietary Compliance
- Oversee development of nutritionally balanced menus that meet residents’ dietary, medical, and cultural needs
- Collaborate with dietitians and healthcare team members to ensure menus comply with relevant regulations and dietary guidelines
- Ensure accurate preparation of therapeutic diets and special meal requests
- Food Safety & Quality Assurance
- Ensure compliance with Manitoba Health regulations, food safety standards, and infection control practices
- Conduct routine audits, temperature checks, and quality checks
- Maintain hazard analysis (HACCP) procedures and ensure staff adhere to safe food handling protocols
- Inventory & Budget Management
- Oversee inventory control, ordering, and cost management for food, supplies, and equipment
- Work within approved budgets, track expenses, and identify opportunities for cost efficiencies
- Establish strong vendor relationships to ensure quality products and timely deliveries
- Resident & Staff Engagement
- Engage with residents to gather feedback and continuously improve meal service satisfaction
- Provide staff training on food safety, customer service, and kitchen operations
- Foster a positive, team-oriented environment that supports collaboration and high service standards
Qualifications
- Required:
- Post-secondary education in Food Service Management, Nutrition, Culinary Management, or related field
- Minimum 3+ years of experience in food service leadership, preferably in long-term care, healthcare, or hospitality
- Food Handler Certification / Food Safety Training
- Strong understanding of dietary restrictions, therapeutic diets, and nutrition standards
- Proven leadership, communication, and organizational skills
- Preferred:
- Experience in long-term care, retirement living, or healthcare settings
- Knowledge of Manitoba Health Standards and Accreditation Canada requirements
- Experience with menu planning software or dietary management systems
Core Competencies
- Leadership and staff development
- Strong communication and customer service orientation
- Time management and organizational skills
- Knowledge of nutrition and therapeutic diets
- Problem-solving and decision-making abilities
- Commitment to high-quality, safe food service
Why Join Us?
- Supportive and collaborative team environment
- Opportunity to make a meaningful impact on resident satisfaction and wellbeing
- Competitive compensation and opportunities for growth