food service supervisor

Baskin Robbins; Hamilton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A popular ice cream franchise in Hamilton is seeking a supervisor to manage food service operations. The ideal candidate will have a secondary school graduation certificate and 1-2 years of experience in a fast-paced environment. Responsibilities include overseeing staff, ensuring quality control, and addressing customer concerns. The role offers a permanent position with 35 hours of work per week.

Qualifications

• 1 year to less than 2 years of experience in a food service environment.
• Ability to train staff in job duties and safety procedures.
• Strong attention to detail and ability to maintain quality control standards.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff preparing food.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales, and wastage.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting

• Food service establishment
• On-site customer service

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers\' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week